Ashton Van Sickel
Amazon Flex/Door Dash
Lincoln,AR
2027
years of professional experience
Organized and adaptable professional with experience managing job files, patient records, and delivery coordination. Strong attention to detail, discretion, and prioritization supports accurate documentation, efficient follow-up, and dependable service.
Work History
Job File Coordinator
1 Year- Manage job files throughout the restoration process, maintaining accurate and organized documentation from initial contact through completion.
- Managed incoming calls as primary point of contact for customers and stakeholders throughout job process.
- Manage multiple active job files simultaneously while maintaining accuracy, deadlines, and attention to detail.
- Track job progress and follow up on outstanding information to help ensure projects remain organized and moving forward.
- Coordinate information between field staff, customers, estimating, and accounting.
- Coordinated communication between field staff, customers, estimating, and accounting to ensure seamless project flow.
- Prepare completed job information and Excel spreadsheets for accounting to support accurate billing.
- Identified and resolved missing or incomplete information to ensure accuracy of files prior to billing submission.
Independent Delivery Driver
- Navigated app-based routes to complete timely package and food deliveries.
- Verified delivery details, addresses, and drop-off instructions before departure.
- Loaded, organized, and secured orders for efficient multi-stop delivery.
- Delivered packages to customer doorsteps and business offices.
- Communicated with customers to resolve delivery issues and confirm completion.
- Followed safety guidelines and traffic laws during all delivery assignments.
- Updated delivery status in mobile app with accurate drop-off confirmations.
- Adapted quickly to route changes, traffic delays, and customer requests.
- Read maps and used GPS technology to plan efficient delivery routes.
Registration / Check Out Clerk
5 Months- Checked patients in and out, ensuring accuracy of demographic, insurance, and appointment information to support seamless patient flow.
- Schedule follow-up appointments and coordinate patient-specific scheduling needs.
- Provide professional and compassionate customer service while addressing questions and concerns.
- Operate a multi-line telephone system and manage a high volume of calls.
- Provided professional, compassionate customer service, effectively addressing patient questions and concerns to enhance overall experience.
- Maintained accurate records and handled confidential information in compliance with established procedures, ensuring data integrity and security.
Procedure Scheduler
1 Year 11 Months- Coordinated scheduling for colonoscopies, upper endoscopies, and other medical procedures.
- Investigated referrals to verify diagnoses, demographics, medical history, and required documentation.
- Built, updated, and maintained patient charts across multiple electronic medical record systems.
- Verified insurance benefits and eligibility through Availity, Medicaid, and other insurance programs.
- Obtained required procedure clearances and coordinated necessary documentation.
- Processed medical record requests while maintaining HIPAA compliance.
- Communicated procedure instructions, preparation requirements, and prescription information to patients.
- Managed a high-volume multi-line phone system while addressing questions and resolving concerns.
- Worked with multiple EMR systems, including Gastro, Kareo, NextGen, and Ggastro.
Support Staff
1 Year 3 Months- Coordinated patient check-in/check-out and appointment scheduling to ensure timely service.
- Handled high-volume multi-line telephone system to facilitate efficient communication.
- Maintained and organized medical records and documentation.
- Interviewed patients and completed paperwork related to Social Security Disability applications.
- Operated a high-volume multi-line telephone system.
- Delivered professional and compassionate customer service while safeguarding sensitive information.
Education
High School Diploma
No Degree - Pediatric Nursing
Skills
Schedule management
Schedule coordination
Calendar management
Data entry
Customer service
Discretion and confidentiality
Multitasking and organization
Calendar management
Relationship building
Positive attitude
Logistics coordination
Timeline
Job File Coordinator
Servpro
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Registration / Check Out Clerk
Washington Regional
05.2025 - 10.2025Read More
Procedure Scheduler
Gi Alliance
05.2023 - 04.2025Read More
Support Staff
Karas Health Care
01.2022 - 04.2023Read More
Independent Delivery Driver
Amazon Flex/Door Dash
2023 - CurrentRead More
Lincoln Public Schools
High School Diploma
Read More
NWACC
No Degree from Pediatric Nursing
Read More