Ashton Vick
Panama City Beach
Summary
Dynamic manager with a proven track record at Dairy Queen, excelling in customer service and team leadership. Skilled in inventory management and process improvement, enhancing profitability and customer satisfaction. Certified in Alcohol Handling and Serv-Safe, I foster a positive work environment while driving operational excellence and ensuring compliance with health standards.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
2026
2026
years of professional experience
Work History
Manager
Dairy Queen
Bartender
By The Sea Resorts
06.2025 - Current
- Prepared and served a variety of cocktails and beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Engaged with guests to provide exceptional customer service and foster a welcoming atmosphere.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Monitored guest behavior to ensure responsible alcohol service and promote safety.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Margaritaville
06.2021 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
Dairy Queen
05.2019 - 06.2021
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members on best practices and operational standards.
- Developed and implemented process improvements to enhance customer satisfaction.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Coordinated staff schedules to align with peak business hours for optimal coverage.
- Enforced health and safety regulations, ensuring compliance across all areas of operation.
- Analyzed sales trends to adjust staffing and inventory needs proactively.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Zaxbys
02.2015 - 05.2019
- Oversaw daily store operations, ensuring high standards of customer service and product availability.
- Managed inventory levels, implementing effective stock control measures to minimize waste.
- Collaborated with vendors to negotiate favorable terms and maintain strong supplier relationships.
- Analyzed sales data to identify trends, informing inventory purchasing decisions for optimal stock levels.
- Trained and mentored staff on operational procedures, enhancing team performance and efficiency.
- Implemented loss prevention strategies, reducing shrinkage through staff training and surveillance measures.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Pell City High School
Pell City, AL05-2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Alcohol Handling Certification
- Serv-Safe Manager Certification
Timeline
Bartender
By The Sea Resorts
06.2025 - Current
Server
Margaritaville
06.2021 - 06.2025
Manager
Dairy Queen
05.2019 - 06.2021
Manager
Zaxbys
02.2015 - 05.2019
Manager
Dairy Queen
High School Diploma -
Pell City High School