Summary
Overview
Work History
Education
Skills
Timeline
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Ashton Whitt

Jacksonville,AR

Summary

Dynamic Sales Associate with proven success at Apex Communications - AT&T, recognized for exceptional customer service and relationship building. Skilled in cash handling and upselling, consistently achieving sales targets while fostering a positive team environment. Outgoing and reliable, I excel in problem-solving and enhancing customer satisfaction through tailored product recommendations.

Overview

3
3
years of professional experience

Work History

Sales Associate

Apex Communications - AT&T
11.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Verizon
06.2022 - 10.2022
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Education

High School Diploma -

Sheridan High School
Sheridan, AR
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Verbal/written communication
  • Cash register operation
  • Client service
  • Conflict resolution
  • Product sales
  • Sales expertise
  • Meeting deadlines
  • Upselling
  • Inventory tracking

Timeline

Sales Associate

Apex Communications - AT&T
11.2022 - Current

Sales Associate

Verizon
06.2022 - 10.2022

High School Diploma -

Sheridan High School

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Ashton Whitt