Ashton Worcester
Eugene,OR
Summary
Working as an Online Grocery Associate at Walmart and a Barista has taught me important customer service skills. I've become great at being efficient and paying attention to details in customers orders. Working at Walmart, Carl's Jr, and Dutch Bros I've also learned how to handle the pressure of a fast-paced environment and juggle multiple tasks. Plus, working with my team to make sure orders are spot-on and addressing any customer issues has made me a great communicator. Overall, these jobs have taught me good work ethics, adaptability, and a customer-first mindset.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros
Medford, OR
06.2023 - 06.2024
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Online Grocery Associate
Walmart
Eagle Point, OR
01.2021 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Sorted merchandise into bins using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fryer
Carl's Jr
Eagle Point, OR
09.2020 - 12.2020
- Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
- Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
- Cleaned, stocked, and restocked workstations and display cases.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
Education
High School Diploma -
Eagle Point High School
Eagle Point06.2022
Skills
- Store Layouts
- Customer Experience
- Product Knowledge
- Customer Inquiries
- Customer Engagement
- Order Accuracy
- Stock replenishment
- Upselling strategies
- Purchase Recommendations
- Prioritizing Orders
- Planning and Organization
- Flexible Schedule
- Relationship Building
- Verifying Order Accuracy
- Customer Relations
Timeline
Barista
Dutch Bros
06.2023 - 06.2024
Online Grocery Associate
Walmart
01.2021 - 05.2023
Fryer
Carl's Jr
09.2020 - 12.2020
High School Diploma -
Eagle Point High School