Armani Winters
Ramona,CA
Summary
Versatile Assistant General Manager with 14 years of experience overseeing daily business operations. Decisive planner and analytical problem solver with skills in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. High-energy restaurant management professional offers proven skills in strengthening operational procedures, enhancing team productivity, and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager (AGM)
SSSP
10.2023 - 05.2024
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
General Manager
Brockton villa Restaurant
06.2021 - 04.2023
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
General Manager
Breakfast Republic
05.2019 - 01.2021
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
n/a - Integrated Marketing in Communications
National University
La Jolla, CA04.2020
Associate - Communications
Lincoln College
Normal, IL01.2012
Diploma - General
Adlai E Stevenson High School
Lincolnshire, IL01.2010
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Employee Relations
- Food safety and sanitation
- Business operations knowledge
- Budget Control
- Business Development
- Sales Techniques
- Vendor Relationship Management
- Financial Reporting
Certification
food handler certificate
Additional Information
Went to Thailand to get my TEFL and taught lessons to kids from kindergarten - middle school
Assessments
General manager (hospitality), Proficient, 06/01/21
Timeline
Assistant General Manager (AGM)
SSSP
10.2023 - 05.2024
General Manager
Brockton villa Restaurant
06.2021 - 04.2023
General Manager
Breakfast Republic
05.2019 - 01.2021
n/a - Integrated Marketing in Communications
National University
Associate - Communications
Lincoln College
Diploma - General
Adlai E Stevenson High School
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