Ashton Root
San Jose,CA
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Driver
Uber
San Jose, CA
06.2022 - Current
- Navigated rideshare routes using Uber app and GPS tools.
- Communicated with riders about pickup points and drop-off locations.
- Followed traffic laws and Uber platform safety procedures.
- Managed trip requests, cancellations, and route changes through mobile app.
- Assisted passengers with luggage and mobility needs during rides.
- Reviewed trip details and resolved rider concerns professionally.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Inspected tires, brakes, and safety equipment to ensure proper functionality.
- Maintained strict compliance with safety rules for passenger and driver protection.
Driver
DoorDash
San Jose, CA
06.2022 - Current
- Picked up DoorDash orders from restaurants and ensured accurate item matching.
- Delivered meals using GPS navigation and safe driving practices.
- Communicated with customers through the DoorDash app about pickup and drop-off updates.
- Coordinated with restaurant staff to resolve missing items and order delays.
- Inspected delivery bags for spill prevention and food quality protection.
- Followed traffic laws and local routes while completing DoorDash deliveries.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Cashier
AutoZone
San Jose, CA
05.2022 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- maintained accurate cash drawer and balanced register transactions
- greeted AutoZone customers and answered basic store questions
- completed returns and exchanges following AutoZone store policies
- assisted customers with auto parts location and product selection
- supported front counter with phone calls and order pickup
- stocked shelves and organized merchandise on sales floor
- kept checkout area clean and ready for customer service
Service Coordinator
Oil Stop Inc.
San Jose, California
08.2021 - 12.2021
- Coordinated service appointments at oil change center, optimizing customer satisfaction and service bay utilization.
- Greeted customers at Oil Stop service bay, collecting vehicle service details to ensure accurate and timely service.
- Prepared detailed service orders for Oil Stop technicians, facilitating clear communication of repair needs.
Education
HiSET
San Jose, CaliforniaGED
San Jose, CACompletion Of Program - Automotive Technology And Electrical
Silicon Valley Career Technical Education
San Jose, CA 08.2020 - 05.2021
Skills
- Driving and transportation
- GPS navigation
- App navigation
- Mileage tracking
- Vehicle inspection
- Vehicle maintenance
- Safety management
- Loading and unloading
- Customer service
- Customer communication
- Order verification
- Conflict resolution
- Problem solving
- Attention to detail
- Urban and rural driving
Timeline
Driver
Uber
06.2022 - Current
Driver
DoorDash
06.2022 - Current
Cashier
AutoZone
05.2022 - 06.2022
Service Coordinator
Oil Stop Inc.
08.2021 - 12.2021
Completion Of Program - Automotive Technology And Electrical
Silicon Valley Career Technical Education
08.2020 - 05.2021
HiSET
GED