Ashtyn Brinkerhoff
San Diego,CA
Summary
Proven track record in enhancing client satisfaction and streamlining booking efficiency as a Lash Technician, complemented by a commitment to continuing education in esthetics. At Tropical Smoothie Cafe, led initiatives that significantly improved service quality and operational efficiency. Excels in social media marketing and customer consultation, showcasing exceptional social skills and a results-driven approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lash Technician
Self-employeed
Boise, Idaho
01.2023 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Improved appointment booking efficiency with effective time management and organization skills.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
Private Nanny
Gretchen McCants
Boise, ID
11.2022 - 03.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Led indoor and outdoor activities to entertain and occupy children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Assistant Manager
Tropical Smoothie Cafe
Eagle, ID
04.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily operations to maintain store cleanliness and organization.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
High School Diploma -
Isucceed Virtual High School
Boise, ID03.2024
Skills
- Social Media Marketing
- Appointment Scheduling
- Continuing Education Commitment
- Advanced Lash Styling
- Schedule Management
- Social skills
Certification
Esthetician License - 2024
Timeline
Lash Technician
Self-employeed
01.2023 - Current
Private Nanny
Gretchen McCants
11.2022 - 03.2024
Assistant Manager
Tropical Smoothie Cafe
04.2022 - 01.2023
High School Diploma -
Isucceed Virtual High School