Ashtyn Cohen

Assisted in tracking and monitoring of shipments to ensure timely delivery.
Communicated with carriers regarding pickup and delivery schedules.
Maintained contact with customers regarding delivery schedules, pricing discrepancies and logging that into Salesforce.

Processed transactions using a point-of-sale system.
Built relationships with customers to encourage repeat business.
Handled customer complaints in a professional manner.
Maintained up-to-date knowledge of store merchandise and policies.

Tracked company inventories, moved excess stock and arranged products to improve sales.
Used technology resources to assist customers in locating and selecting items.
Engaged customers in friendly, professional dialogue to determine needs.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Obtained signatures for financial documents and internal and external invoices.
Answered incoming telephone calls to provide store, products and services information.
Sold various products by explaining unique features and educating customers on proper application or usage.