Ashtyn Fleming

Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations

• Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar

• Managed inventory levels by monitoring stock levels, placing orders for supplies with our warehouse

• Trained new bartenders on drink preparation techniques, customer service standards

• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction

• Participated in monthly team meetings to discuss new promotions or menu changes

As a Merchandiser at PepsiCo, I was responsible for stocking, organizing, and rotating products in retail stores to ensure they were fresh and well-displayed. I set up promotional displays, followed store planograms, tracked inventory levels, and worked with store managers to secure the best product placement. My job required physical stamina to lift and move products, strong organizational skills, and the ability to work independently while traveling between locations. I also used my communication and customer service skills to maintain positive relationships with store staff. My shifts often started early and included weekends.

Oversaw daily operations of a busy vip dining area, ensuring smooth and efficient service

• Developed and implemented standard operating procedures to improve efficiency and consistency in service delivery

• Maintained high standards of cleanliness, sanitation, and safety throughout the VIP dining area

• Ensured compliance with all health codes, licensing regulations, and labor laws

• Handled customer complaints or concerns promptly and effectively to ensure customer satisfaction

• Conducted pre shift meetings with staff to communicate goals, provide feedback, and address issues or challenges

Collaborated with servers and kitchen staff to prioritize food delivery based on customer preferences and timing

• Maintained a clean and organized work area, adhering to health and safety regulations

• Communicated effectively with the kitchen team to ensure accurate order preparation and timely delivery

• Demonstrated strong attention to detail when checking orders for accuracy before delivering them to customers

• Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
• Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
• Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.