Ashtyn Fuller
Phenix City
Summary
Detail-oriented clinical research professional with a Master of Health Care Administration and extensive experience in protocol screening and site coordination. Developed and executed recruitment workflows, enhancing multi-site enrollment and reducing screen failures. Strong analytical skills drive optimization of recruitment performance while ensuring compliance and a patient-centered approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Screening Coordinator
Centricity Research
Columbus
09.2024 - Current
- Lead protocol-driven pre-screening across 15+ enrolling studies, conducting weekly review of 100+ medical records to rapidly identify eligible participants.
- Successfully pre-screened 500+ patients annually across two sites, directly contributing to on-schedule enrollment and attainment of study milestones.
- Designed and deployed standardized pre-screening scripts and screening workflows, cutting screen failures and accelerating time-to-randomization.
- Coordinated with clinical operations, sponsors, and external vendors to resolve queries and enhance recruitment communications.
- Developed and delivered protocol-specific training and onboarding for clinical screening site staff to improve screening consistency and adherence to inclusion/exclusion criteria.
- Supported EDC and IRT data capture for enrolled subjects using CTMS platforms (Veeva Vault, Medidata), ensuring timely, audit-ready submissions and adherence to regulatory requirements.
- Generated EMR-based feasibility reports tailored to protocol-specific criteria to inform site selection and recruitment planning.
- Partnered with sponsors during PSV and SIV to align site readiness, recruitment objectives, and enrollment targets.
Office Supervisor
Bridgeway Diagnostics LLC
Phenix City
03.2024 - 09.2024
- Implemented scheduling and workflow improvements, increasing patient capacity and minimizing appointment reschedules.
- Supervised recruitment and onboarding of administrative staff, coordinating communications across three locations to enhance clinic operations and optimize patient flow.
- Liaised with external physician offices to obtain office notes and referral documentation, facilitating insurance authorization processes and expediting patient access to services.
Front Desk Receptionist/Scheduler
Bridgeway Diagnostics LLC
Phenix City
01.2023 - 03.2024
- Managed patient scheduling for 100+ daily appointments, verified benefits, and conducted follow-up communications to enhance patient retention and adherence.
- Coordinated workflows for 10+ technologists to streamline processes and ensure timely patient follow-up.
- Updated patient demographics, filed insurance information, and ordered office supplies.
Guest Services Representative
Nothing Bundt Cakes
Coralville
09.2021 - 07.2022
- Provided high-volume customer service while ensuring clear, empathetic communication to enhance customer satisfaction.
Campus Brand Manager
University Tees
Iowa City
01.2018 - 01.2021
- Developed outreach and client engagement strategies that generated $147,993 in sales while building lasting relationships with campus organizations.
Business Office Assistant
Waterloo Community School District
Waterloo
08.2016 - 05.2017
- Welcomed and assisted over 100 visitors monthly to improve customer satisfaction.
- Monitored premises, screened visitors, and issued passes to enhance security protocols.
- Provided clerical support by copying, faxing, and filing documents to ensure efficient workflow for employees.
Education
Master - Health Care Administration
Des Moines University - Osteopathic Medical Center
Des Moines, IA06-2024
Bachelor of Arts - Public Health
University of Iowa
Iowa City, IA05-2021
Skills
- Clinical trial management
- Patient recruitment strategies
- Protocol eligibility assessment
- Regulatory compliance
- Site and vendor coordination
- Data collection methods
- EDC and IRT systems
- Stakeholder training
- Microsoft Office Suite proficiency
Certification
- Certification of Medical Terminology, 2022, Des Moines University
- CITI Program RCR Basic Course
Timeline
Clinical Screening Coordinator
Centricity Research
09.2024 - Current
Office Supervisor
Bridgeway Diagnostics LLC
03.2024 - 09.2024
Front Desk Receptionist/Scheduler
Bridgeway Diagnostics LLC
01.2023 - 03.2024
Guest Services Representative
Nothing Bundt Cakes
09.2021 - 07.2022
Campus Brand Manager
University Tees
01.2018 - 01.2021
Business Office Assistant
Waterloo Community School District
08.2016 - 05.2017
Master - Health Care Administration
Des Moines University - Osteopathic Medical Center
Bachelor of Arts - Public Health
University of Iowa