Driven and dependable with a diverse background spanning bartending at Camp Margaritaville to caregiving and cleaning services, I excel in time management and verbal communication. Proven to enhance customer satisfaction and efficiency, my skills in problem identification and continuous development have consistently improved workplace dynamics and client well-being.
Overview
3
3
years of professional experience
Work History
Bartender
Camp Margaritaville
05.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Receptionist
Giles Nissan Opelousas
05.2023 - 10.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Answered central telephone system and directed calls accordingly.
Provided clerical support to company employees by copying, faxing, and filing documents.
Caregiver
Krista Scurria 225-937-0725
08.2022 - 05.2023
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Assisted patients with self-administered medications.
Handled incoming mail, bills and invoices and completed appropriate actions.
Transported clients to and from medical appointments with safety and efficiency.
Provided compassionate and patient-focused care to cultivate well-being.
Identified needs and coordinated plans for travel and out-of-town functions.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Guided patients to restroom to support bladder and bowel relief requirements.
Entrusted to handle confidential and sensitive situations in professional matter.
Cleaning Service
McGee Cleaning Solutions 337-517-7369
05.2022 - 08.2022
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Removed trash, debris and other waste materials from premises.
Developed and implemented comprehensive cleaning plan for entire building.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Organized and used industrial cleaning products following strict safety procedures.
Used time management and efficient cleaning methods to meet deadlines.
Babysitter
Blair Bonin 337-275-8985
08.2021 - 03.2022
Provided developmentally appropriate activities for children.
Engaged with children on individual basis to build positive relationships.
Helped children complete homework assignments and school projects.
Transported children to and from school, medical appointments and extra-curricular activities.
Prepared healthy, age-appropriate snacks and meals.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma -
Iota High School
Iota, LA
05.2022
Respiratory Therapy - Respiratory Therapy
Louisiana State University Eunice
Eunice, LA
05.2026
Skills
Time Management
Strong Ethics
Medication Administration
Dependable and Responsible
Verbal and Written Communication Skills
Respectful and Compassionate
Deliver Exceptional Care
Attentive to People
Continuous Development
Problem Identification
Word Processing
Strong multitasking
Customer Service
Highly reliable
Team player attitude
Clear and effective communication
Patience and Tolerance
Outgoing Personality
Engaging personality
Cleanliness and hygiene
Customer service expertise
Complex Problem-Solving
Payment Processing
Handling Difficult Customers
Cash Register Operation
Memory retention
Hospitality service expertise
Professional Appearance
Timeline
Bartender
Camp Margaritaville
05.2024 - Current
Receptionist
Giles Nissan Opelousas
05.2023 - 10.2023
Caregiver
Krista Scurria 225-937-0725
08.2022 - 05.2023
Cleaning Service
McGee Cleaning Solutions 337-517-7369
05.2022 - 08.2022
Babysitter
Blair Bonin 337-275-8985
08.2021 - 03.2022
High School Diploma -
Iota High School
Respiratory Therapy - Respiratory Therapy
Louisiana State University Eunice
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