Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberli Barrozo

Houston

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

2026
2026
years of professional experience

Work History

Medical Assistant

OB/GYN Clinic- Alexandra Pellicena, MD
  • Supported over 100 clinical hours in an obstetrics and gynecology setting
  • Assisted with patient intake, vital signs, and medical histories
  • Performed administrative tasks including charting, scheduling, and filing
  • Communicated with insurance companies to verify coverage
  • Contacted patients by phone to confirm appointments, discuss visit details, and answer questions

Customer Service Representative

Marshall
03.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted with inventory management , including receiving and processing shipments and maintaining accurate stock levels.
  • Processed customer purchase and returns accurately and efficiently; handling cash and credit card transcations.

Education

Certification - Medical Assistant

The College of Health Care Professions
TX
05.2024

High School Diploma -

Langham Creek High School
Houston
05-2024

Skills

  • Bilingual (English and Spanish)
  • OSHA and HIPAA Compliant
  • Medical terminology and abbreviations
  • Phlebotomy and injections
  • CPR certified
  • Familiar with lab tests (UA, Blood, Stool)
  • Vital signs (BP, R, T)
  • Patient information and documentation
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge

Timeline

Customer Service Representative

Marshall
03.2023 - Current

Medical Assistant

OB/GYN Clinic- Alexandra Pellicena, MD

Certification - Medical Assistant

The College of Health Care Professions

High School Diploma -

Langham Creek High School

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