Ashunt'e Cloud
New Orleans
Summary
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Amazon
11.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Shipping, receiving, and trade ins
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Customer Service Associate/Shift Supervisor
CVS Pharmacy
08.2022 - 04.2025
- Provided exceptional customer service, boosting client satisfaction and retention rates - collaborative
- Managed inventory effectively, ensuring product availability and reducing stock discrepancies - analytical
- Maintained front-end operations, ensuring a clean and organized store environment - detailFocused
- Processed passport photos, adhering to regulatory guidelines and meeting customer needs - authoritative
- Handled cashier duties, accurately processing transactions and balancing registers - resultsOriented
Inventory Specialist
DataScan
04.2024 - 11.2024
- Efficiently scan inventory, processing over 2200 items per hour at local Walmarts.
- Ensure accurate inventory counts, maintaining data integrity and reducing discrepancies.
- Move swiftly to meet daily scanning targets, optimizing workflow and productivity.
- Collaborate with team members to streamline inventory management processes.
Customer Service Associate
Walgreens
03.2022 - 06.2022
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Processed transactions efficiently, reducing wait times and increasing throughput.
- Stocked shelves meticulously, ensuring product availability and organized displays.
- Performed maintenance tasks, maintaining a clean and welcoming store environment.
Cashier
Footlocker
08.2021 - 03.2022
- Delivered excellent customer service, enhancing client satisfaction and repeat business.
- Managed shoe sales, consistently exceeding sales targets and driving revenue growth.
- Processed transactions efficiently, ensuring accuracy and minimizing wait times.
Education
High School Diploma -
Edna Karr High School
05.2021
Associates Degree - undefined
Delgado Community College
05.2021
Skills
- Communication
- Leadership
- Teamwork
- Customer Service
- Problem resolution
Timeline
Customer Service Associate
Amazon
11.2024 - Current
Inventory Specialist
DataScan
04.2024 - 11.2024
Customer Service Associate/Shift Supervisor
CVS Pharmacy
08.2022 - 04.2025
Customer Service Associate
Walgreens
03.2022 - 06.2022
Cashier
Footlocker
08.2021 - 03.2022
Associates Degree - undefined
Delgado Community College
High School Diploma -
Edna Karr High School
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