Presentation software(slideshows)
Ashunti Howell
Credit Administrator
Memphis,TN
Summary
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Credit Analyst knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Looking to bring further success to a company through excellent attention to detail and a keen understanding of regulatory procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Credit Administrator
CRAWFORD ELECTRIC SUPPLY
09.2021 - Current
- Assessed credit risk and analyzed financial statements
- Analyzed customer data such as financial statements to determine the level of risk involved for extending credit
- Made decisions and recommendations about extending lines of credit
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews
- Placed customer accounts on hold due to past due payments
- Contacted customers and requested financial documentation
- Improved understanding of financial statements, which helped in assessing risk
- Minimized accounts receivable collections and reconciled customer billings and statements
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations
- Supported customers with invoices, statements and other basic questions.
- Worked with customers to answer questions, resolve disputes and research discrepancies.
Administrative Assistant II
Crawford Electric Supply
10.2020 - 09.2021
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Branch Receptionist
Crawford Electric Supply
04.2019 - 10.2020
- Scheduled and confirmed appointments
- Answered phone calls, provided information to callers and connected callers to appropriate people
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Determined needs of visitors and provided information or solutions
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Project Manager
Crawford Electric Supply
08.2018 - 04.2019
- Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction
- Set project schedules and oversaw milestones for duration of project
- Managed projects from procurement to commission.
Customer Support Specialist
Thomas & Betts Corporation
11.2013 - 07.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Respond quickly to customer inquiries, needs and problems
- Uphold high standards of customer services by responding to inquiries, needs and problems
- Assessed customer account information to determine current issues and potential solutions
- Resolved 85% of issues with first call and escalated more complex issues to obtain necessary customer support
- Delivered superior customer support to improve account retention rate
- Grew quarterly sales reliably with great communication and sales abilities
- Sold various products by explaining unique features and educating customers on proper application
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products and services information
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Holly Springs High School
Holly Springs, MS05.1999
Skills
- Independent Problem Solver
- Committed Team Contributor
- Manage Inventory Supplies
- Proficient in Identifying Solutions
- Accounts Receivable Processing
- Proficient in Office Equipment Upkeep
- Administrative Management
- Financial Accounting Expertise
- Administrative Support Operations
- AS/400 Proficiency
- Cash Deposit Management
- Proficient Typist at 45 WPM
- Strategic Meeting Organization
- Processing Accuracy Verification
- Inbox Optimization
- Accounting Process Aid
- Excel Spreadsheet Analysis
- Understanding of Legal Principles
- Mathematical Problem Solving
- Banking Operations Management
- Investment Portfolio Management
- Proficient in Financial Forecasting
- Cash Flow Analysis
Certification
NACM - BUSINESS PRINCIPLES
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- WATT GROUP (Women Advocating Today for Tomorrow)
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursQuote
If you really want to do something, you'll find a way.If you don't, you'll find an excuse.
Jim Rohn
Software
Data entry
Email management
Word Processing (MS Office)
Social media management
Google Drive
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Leadership
Audience building
Learning languages
Travel
Timeline
Credit Administrator
CRAWFORD ELECTRIC SUPPLY
09.2021 - Current
Administrative Assistant II
Crawford Electric Supply
10.2020 - 09.2021
Branch Receptionist
Crawford Electric Supply
04.2019 - 10.2020
Project Manager
Crawford Electric Supply
08.2018 - 04.2019
Customer Support Specialist
Thomas & Betts Corporation
11.2013 - 07.2018
High School Diploma -
Holly Springs High School
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