Results-oriented professional with strong track record of achieving business goals. Thorough understanding of how to enhance customer satisfaction levels. Delivers comprehensive service journey and adheres to set procedures.
Overview
9
9
years of professional experience
Work History
Growth Manager
Vyap
11.2024 - Current
Collaborated closely with the Sourcing and Supply Chain teams to identify and prioritize products for launch in specific geographic regions.
Analyzed and managed Profit & Loss (P&L) to optimize logistics profitability, focusing on geodensity within subzones in Delhi NCR, while driving volume growth by partnering with large enterprise accounts.
Led the implementation of a 4PL (Fourth-Party Logistics) model for prominent clients such as Bikkgane Biryani, Rolls King, Nazeer Foods, Samosa Party, and Chaayos, ensuring efficient supply chain operations and generating significant volumes through multi-category purchases via the Vyap Portal.
Drove profitability by promoting high-margin categories across a variety of cuisines, working with clients to increase overall profit margins.
Area Sales Manager
R&R Consulting
01.2024 - 10.2024
Working closely with the National Brands like Chaayos, Tim Hortons, Jubiliant foods for the packaging requirements.
Partnered with Swiggy India Online ordering team to analyse the high contributing restaurant partners and help them in packaging development.
Formulating sales forecasts based on the trends observed in the last three months across online platforms.
Managing a team of 3 Sales manager who is working closely with the Quick commerce like Lenskart, Physicswala, Giva, etc for their packaging requirements.
Area Sales Manager
Zomato Hyperpure
08.2021 - 10.2024
Spearheading the Delhi Sales team comprised of 14 sales managers
Achieving substantial market share growth in Delhi NCR, reaching 7.5 Cr GMV and engaging 700 transacting partners daily through strategic consultative sales training
Enhancing profit margins (city P&L) by expanding product baskets with high-margin items, optimizing closures for specific cuisines, and streamlining direct deliveries
Consistently acknowledged as the top-performing team, achieving a month-over-month growth of 5-7% PAN India
Formulating sales forecasts based on the trends observed in the last three months across 10 categories of FMCG products
Emphasizing geographical density acquisition to optimize last-mile delivery operations
Launching and successfully executing the "1% Cashback Campaign," resulting in the retention of 30 Lacs of revenue from a focused set of accounts within a month.
Launch and Expansion Manager
Zomato Hyperpure
05.2020 - 08.2021
Partnered with the online ordering team to analyze, define, and launch HP in Pune
Communicated effectively with external stakeholders and internal departments on assortments, pricing, and product quality
Created a launch playbook to streamline processes, serving as a blueprint for other cities
Managed 200 accounts, contributing to 60% of the city's Gross Merchandise Value (GMV)
Oversaw a portfolio valued at 70 Lacs, focusing on month-over-month retention and basket expansion
Managed key client relationships with businesses such as Rush Hrs, Brahma Pure Veg, Shiv Sagar, Eagle Boys Pizzeria
Cultivated client loyalty through consistent quality and proactive account management.
Account Manager
Zomato Hyperpure
10.2019 - 05.2020
Secured new ordering merchants for the Hyperpure platform
Drove growth from the newly acquired outlets by implementing cross-selling strategies and introducing new SKUs
Offered valuable insights to clients, including cost-saving measures, usage data, and Net Promoter Score (NPS)
Explored new non-HORECA segments within the industry to expand market reach
Managed a diverse portfolio valued at 50 Lacs, catering to both HORECA and non-HORECA clients, including old age homes, non-profit organizations, etc.
Project Manager
Zomato Media Pvt Ltd.
03.2017 - 10.2019
Extracted data for top volume contributors with a focus on their O2 Business
Coordinated and managed photoshoots for bestsellers across PAN India
Recruited freelancers and vendors based on leadership timelines and market share considerations
Handled invoicing, cross-vertical communications, and negotiations for estimated photoshoot costs
Monitored the quality of the app user interface
Conducted quality control on tickets raised by merchants/vendors.
Business Development Associate
Zomato Media Pvt. Ltd.
06.2016 - 03.2017
Acquired services for the online ordering platform, constructing menus, and generating content
Addressed partner concerns through ticket resolutions, handling calls across various channels, all within the stipulated turnaround time (TAT)
Implemented strategies to reduce order cancellations and enhancing the device management system to improve rejection rates.
Education
Bachelor of Commerce (Honors) -
Motilal Nehru College, affiliated with the University of Delhi
01.2016
12th grade -
Rao Mohar Singh Public School, New Delhi
01.2013
10th grade -
Rao Mohar Singh Public School, New Delhi
01.2011
Skills
Possess advanced proficiency in MS Excel and have beginner-level skills in SQL
Territory management
Pipeline management
Sales enablement
Project management
Problem-solving
Communication and inter-personal
Critical thinking
Analytical mindset
Organizational
Multi-tasking
Time management
Accomplishments
Recognized as the Ever Ready Sales Leader for the successful launch of new cities for Hyperpure in May 2022.
Accomplishments
Featured prominently in the inaugural edition of the Hyperpure newsletter for the acquisition of the Non-HORECA segment, specifically Epoch Elder Care, in both Delhi and Pune.
Skills
Leadership
Flexibility and adaptability
Decision-making
Presentations and proposals
Teamwork and collaboration
Timeline
Growth Manager
Vyap
11.2024 - Current
Area Sales Manager
R&R Consulting
01.2024 - 10.2024
Area Sales Manager
Zomato Hyperpure
08.2021 - 10.2024
Launch and Expansion Manager
Zomato Hyperpure
05.2020 - 08.2021
Account Manager
Zomato Hyperpure
10.2019 - 05.2020
Project Manager
Zomato Media Pvt Ltd.
03.2017 - 10.2019
Business Development Associate
Zomato Media Pvt. Ltd.
06.2016 - 03.2017
12th grade -
Rao Mohar Singh Public School, New Delhi
10th grade -
Rao Mohar Singh Public School, New Delhi
Bachelor of Commerce (Honors) -
Motilal Nehru College, affiliated with the University of Delhi
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