Ashwini Chaudhari
Parsippany,NJ
Summary
Experienced Software Engineer with a solid background in system engineering. Strong knowledge of SDLC and IT infrastructure support and maintenance. Adept in Agile development, defect tracking, and client reporting. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Seeking a Software/System Engineer position.
Overview
9
9
years of professional experience
Work History
Family
Career Break
02.2018 - Current
- Relocated to the USA and obtained work authorization
- Took time off to care for my child.
Senior System Engineer
Cognizant
Pune
03.2015 - 01.2018
- Led the ITIS Healthcare project for Mylan, providing IT Service Management using Service Now
- Involved in studying requirements, understanding of the business logic and acquiring sufficient domain knowledge required for the project
- Involved in studying the functionality and flow of data
- Analyzing the CR (Change Request) and Techno-Functional requirements
- Involved in management activities and led a team of 10
- Involved in giving the KT to team members, monitoring, first level resolution and preventing SLA for high priority incidents, attending client and major incident management calls, and preparing the status report on a daily basis
- Maintaining the SLA, first level resolutions and admin role for multiple applications like Sabrix, SunGard, Track wise, Track and Trace, etc
Education
Bachelor of Engineering - Computer Science
R.C.Patel Institute of Technology
Shirpur, MH, India05-2014
Skills
- Software Development
- SDLC
- Core JAVA
- HTML5
- CSS3
- SQL/ORACLE
- AppDynamics
- Splunk
- Client Reporting
- Agile Development
- ITSM (Service Now)
- Team Handling
- Resource Allocation
- Office365
- MS Powerpoint
- MS Excel
- L1 and L2 Support
Accomplishments
- Received appreciation from Client and Senior management for efficient delivery of assigned work requests.
Timeline
Family
Career Break
02.2018 - Current
Senior System Engineer
Cognizant
03.2015 - 01.2018
Bachelor of Engineering - Computer Science
R.C.Patel Institute of Technology