ASHWINI KRISHNASWAMY
Santa Clara,California
Summary
Dynamic QA Lead with extensive experience at major retail tech companies, excelling in mobile application testing and API validation. Proven track record in enhancing software quality through innovative testing methodologies and effective team leadership. Skilled in test automation and risk assessment, driving significant improvements in release quality and efficiency.
Overview
19
19
years of professional experience
Work History
Lead QA Engineer
Sephora
California
12.2024 - 07.2026
- Led QA activities for iOS and Android applications, covering functional, UI, usability, compatibility, regression, and end-to-end testing.
- Designed and implemented test strategies, plans, cases, and release validation processes for mobile and server-side applications.
- Coordinated client-side and server-side testing across development, QA, staging, and production environments.
- Conducted testing of REST APIs, backend services, databases, and client-server integrations using Postman and SQL.
- Managed regression testing for mobile application releases and backend deployments to ensure stability.
- Analyzed server logs, API responses, database records, and application crashes to identify root causes.
- Established QA processes and best practices to enhance test coverage and improve release quality.
- Mentored QA engineers while coordinating daily testing activities, sprint planning, execution, and release sign-offs.
QA Lead/ Sr. QA Engineer
Gap Inc.
California
11.2014 - 05.2024
- Spearheaded development and execution of testing methodologies, significantly reducing system errors.
- Managed quality assurance processes to ensure consistent delivery of high standards.
- Coordinated multiple testing projects simultaneously, achieving timely project delivery.
- Maintained relationships with various vendors, ensuring efficient execution of testing tasks.
- Led a team of 10 members in testing mobile POS applications for various payment systems.
- Collaborated with product managers to test and release customized store applications across global markets.
- Executed manual and automated testing, resolving over 100 software glitches efficiently.
- Developed comprehensive test plan adopted as departmental best practice.
QA Engineer
Apple
California
05.2014 - 10.2014
- Contributed to design and implementation of efficient QA processes, enhancing testing speed and effectiveness.
- Delivered defect-free software products by identifying and correcting critical bugs.
- Conducted testing on Easypay application and other standalone POS applications on iOS devices.
- Coordinated end-to-end testing across cross-functional enterprise software teams, including SAP Retail, ISD, and Finance.
- Performed in-depth analysis of business requirement documents for technical and functional changes in POS releases.
- Executed SQL queries to verify and update stores database.
- Tracked defects and addressed business gaps using Radar software tool.
QA Engineer
Gap Inc.
California
05.2007 - 05.2014
- Executed testing of Oracle POS systems, Workbrain applications, and wireless customer terminals.
- Developed comprehensive test plans and test cases for system, integration, and user acceptance testing.
- Coordinated QA team testing efforts across onshore and offshore teams to ensure efficiency.
- Participated in requirements gathering, internal status updates, and defect reviews to facilitate issue resolution.
- Collaborated with developers to investigate bugs and implement timely fixes in applications.
- Worked closely with cross-functional teams to establish various applications, including FMR personnel management and Vista Plus reports on Store Portal.
Education
Master's Degree - Electronics Engineering
PSG College of Technology
India01.2006
Bachelor's Degree - Electronics and Communication Engineering
Bharathiar University
India01.2004
Skills
- Software testing and QA methodologies
- Mobile application testing
- Test automation
- API testing
- Manual testing
- Release and defect management
- Risk assessment and vendor oversight
- Cucumber and JBehave
- Jenkins and QTP
- Jira
Passions
- Quality Assurance
- Staying Active
Work Status
US Citizen
Timeline
Lead QA Engineer
Sephora
12.2024 - 07.2026
QA Lead/ Sr. QA Engineer
Gap Inc.
11.2014 - 05.2024
QA Engineer
Apple
05.2014 - 10.2014
QA Engineer
Gap Inc.
05.2007 - 05.2014
Master's Degree - Electronics Engineering
PSG College of Technology
Bachelor's Degree - Electronics and Communication Engineering
Bharathiar University