
Dedicated and detail-oriented data entry professional with five years of experience in accurately and efficiently inputting and managing data. Seeking a Data Entry position to leverage my skills in maintaining data integrity and contributing to the success of a dynamic organization.
Data Entry and Maintenance:
• Entered and update customer information, including contact details, demographics, and interactions, into the Salesforce system.
• Accurately input data from various sources, such as email, forms, and documents, into the appropriate fields within Salesforce.
•Performed regular data cleaning and validation tasks to eliminate duplicate or outdated records.
• Ensured data integrity by conducting regular audits, resolving discrepancies, and updating records as necessary.
• Maintained data hygiene standards, adhering to data entry best practices and following company guidelines.
Data Verification and Quality Assurance:
• Verified the accuracy and completeness of data entered into Salesforce, cross-referencing with source documents or information.
• Conducted regular data quality checks, identifying and resolving errors or inconsistencies promptly.
• Collaborated with stakeholders to validate data, resolve discrepancies, and ensure the reliability of information in Salesforce.
• Monitored data-related issues, escalate problems, and suggest improvements to enhance data accuracy and efficiency.
Reporting and Analysis:
• Generated standard and ad hoc reports to provide insights into data trends, performance metrics, and key indicators.
• Assisted in analyzing data to identify patterns, trends, and opportunities for process optimization and improved business outcomes.
• Worked with sales and marketing teams to provide data support for sales forecasting, lead generation, and campaign analysis.
• Participatedin data-related projects, including data migrations, system upgrades, and integration efforts, as required.
Documentation and Training:
• Maintained documentation of data entry processes, guidelines, and standard operating procedures (SOPs).
• Trained new employees or team members on data entry processes and Salesforce data management practices.
• Provided ongoing support and guidance to users regarding data entry best practices and Salesforce functionalities.
Responsibilities -