Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of People & Culture
MORTGAGE CONNECT
08.2021 - Current
Collaborated with business leaders to develop a comprehensive recruitment plan to meet the changing needs of the business
Designed and implemented plan to ensure I9 compliance due to post COVID policy change implemented by USCIS & DHS
Facilitated change in carrier for medical, vision and dental insurance supported the company through an acquisition
Implemented parent company’s polices and procedures in the acquired company by partnering with their management
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Currently leading a team of 7 HR professionals
Director of Employee Experience
MORTGAGE CONNECT
03.2023 - 05.2023
Worked closely with the SVP to implement initiatives aimed at improving employee experience
Focused on performance management by educating managers on best practices for providing actionable feedback
Provided support to senior management for conflict resolution and handled employee relations issues
Revamped job descriptions in an effort to support salary banding and career succession planning project
Handled unemployment claims and state wise disability paperwork
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
SR. HR Business Partner
MORTGAGE CONNECT
05.2022 - 03.2023
Steered talent acquisition for the organization and led a team of talent acquisition specialists to ensure cost saving by minimal use of staffing agencies
Facilitated ‘Manager Round Tables’ – an initiative that was new to the organization and provided line managers the opportunity to network and share best practices with peers across the organization
Led a team of HR generalists who ensured timely and appropriate resolution of employee relations issues
Participated in organization’s DEI initiatives Partnered with third party vendor to manage FMLA, STD, ADA and personal / medical leaves of absence
Supported training team in designing learning paths for various positions across the organization
HR Business Partner
MORTGAGE CONNECT
08.2021 - 05.2022
Identified ways to support organization’s mission through collaboration with line management and senior management
Addressed employee relations issues and conducted investigations by partnering with legal counsel as needed Supported line management by implementing organization’s policies and procedures
Provided guidance and leadership to the human resources team; assisted with resolution of human resource, compensation, and benefits questions
Facilitated organizational change through implementation of new performance management tool
Director of Human Resources
PITTSBURGH CAREER INSTITUTE
10.2018 - 09.2020
Collaborated with executive leadership to define the organization's long-term mission and goals; identified ways to support this mission through talent management
Identified key performance indicators for the organization's human resource and talent management functions; assessed the organization's success and market competitiveness based on these metrics
Assisted with resolution of employee relations, compensation, and benefits questions, concerns, and issues
Ensured compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements Maintained knowledge of laws, regulations, and best practices in employment law, human resources, and talent management Held the position of Title IX coordinator for the institute and handled complaints of gender discrimination
Streamlined recruitment processes for increased efficiency in hiring top talent.
Enhanced company culture by promoting diversity and inclusion initiatives.
Established performance management systems to align individual goals with organizational objectives.
Coordinator of Program Services
COMMUNITY OPTIONS, INC
11.2017 - 10.2018
Oversaw local staff recruitment and development efforts
Facilitated onboarding, new hire orientations and in-house trainings
Oversaw HRIS system workflows, while maintaining employee files including submissions and approvals of documents to ensure accuracy
Maintained and audited all training documentations to ensure compliance with state and company policies and handled state inspections.
Campus Recruiter
Google India
06.2011 - 09.2011
Increased candidate pool by fostering relationships with key college faculty members and career services professionals.
Organized and coordinated successful campus events, including career fairs, info sessions, and interviews to attract highly qualified candidates.
Enhanced employer brand on campus through effective marketing materials and promoting company culture at university events.
Streamlined recruitment process by implementing efficient scheduling tools for interviews and assessments.
Recruiter
Kelly Services (client: Google India)
02.2010 - 06.2011
Managed lateral hiring via various sources and designed and implemented recruitment initiatives.
Increased candidate placements by developing and maintaining relationships with clients and candidates.
Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.