ASHWINI SHIVANKAR
CONCORD,NC
Summary
Versatile Software Tester and Customer Service Professional with experience in QA testing, data analysis, pharmacy operations, and retail management. Skilled in optimizing workflows, ensuring data integrity, and improving customer satisfaction. Known for collaboration, problem-solving, and adaptability in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician Trainee / Cashier Associate
Walmart
08.2024 - 07.2025
- Assisted pharmacists in filling prescriptions and maintaining accurate patient records. Managed payments, receipts, and cash register operations. Monitored inventory levels and restocked medications. Guided customers on product inquiries and prescription requests.
Cashier Associate
Marshalls
05.2024 - 08.2024
- Processed transactions accurately and efficiently. Improved team productivity by 20% through workflow optimization. Assisted with merchandising and inventory management. Resolved customer concerns to ensure positive shopping experiences.
Cashier Associate
Burlington Coat Factory
10.2023 - 12.2023
- Handled cash and card transactions with high accuracy. Enhanced sales by 20% through strategic product placement. Streamlined checkout processes to reduce customer wait times.
Quality Assurance Engineer-(Internship)
IIT Workforce
12.2021 - 01.2023
- Conducted manual and automated testing, reducing post-release defects by 40%. Developed test scripts, improving QA efficiency by 30%. Collaborated with cross-functional teams to ensure product quality and compliance.
Teacher
KinderCare
01.2018 - 07.2018
- Implemented interactive learning strategies to boost student engagement. Fostered collaboration and peer-to-peer learning in the classroom. Adapted quickly to changing educational needs and environments.
Education
MBA -
Amity University
India01.2023
Bachelor of Arts (BA) - undefined
Amravati University
01.2007
Skills
- Quality Assurance (QA/QC) & Testing
- Data analysis expertise
- Cash Handling & POS Operations
- Retail Operations & Sales Optimization
- Customer Service & Satisfaction
- Process Improvement & Compliance
- Inventory Management
- HIPAA & Insurance Billing
- Pharmaceutical Calculations & Aseptic Techniques
- Team Collaboration & Staff Training
Timeline
Pharmacy Technician Trainee / Cashier Associate
Walmart
08.2024 - 07.2025
Cashier Associate
Marshalls
05.2024 - 08.2024
Cashier Associate
Burlington Coat Factory
10.2023 - 12.2023
Quality Assurance Engineer-(Internship)
IIT Workforce
12.2021 - 01.2023
Teacher
KinderCare
01.2018 - 07.2018
Bachelor of Arts (BA) - undefined
Amravati University
MBA -
Amity University