Summary
Overview
Work History
Education
Skills
Key Achievements
Key Reference
Certification
Timeline
Generic

Ashwini (Ashi) Tandale

Philadelphia,NY

Summary

Seeking a challenging role where I can contribute my expertise in product/program management and Think Big ideas to deliver exceptional value to both the company and its customer.

Highly skilled and result driven professional with expertise in working with various products and industries like Digital Payments, Compliance and Risk Management for Financial relevant applications.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Product Manager- Fintech

Amazon Inc
07.2022 - Current
  • Implemented Agile and Scrum methodologies to streamline product development processes, producing 40% reduction in time-to-launch and a 20% increase in team productivity.
  • Collaborated with Multiple Compliance teams , understanding their regulatory requirements translating those into product features and creating onboarding plan to successfully launch them on GRC platform.
  • Coordinated with senior management to streamline operational efficiency goals, resulting in 20% reduction in infrastructure costs and increased profitability.

Sr. Lead Product Manager- Comcast Business X1 Customers

Comcast
02.2021 - 07.2022
  • Strategic and tactical data driven product manager that led a multi-tenant advanced video and internet troubleshooting product, which serves 15K+ daily users and 20 M+ API requests a day.
  • Developed and executed product strategies for Xfinity X1 devices for Comcast and Syndication Partners that led to 18% increase in annual revenue and improved customer satisfaction by implementing new business processes.
  • Led the rollout of X1 Hospitality TV service for 2 cable partners in US and Canada, including developing complex provisioning architecture and features to improve onboarding by 50%

Sr. Leader Product Management- Web/Mobile

Western Union Digital
03.2017 - 12.2020
  • Measured the success of products using data analytics and customer feedback using tools like Qualtrics, Medallia for customer engagement VOC program implementation to identify areas for improvement and initiating changes to improve customer experience and increase product adoption rates
  • Responsible for Product Strategy, Roadmap, and feature definition by managing full product from idea to sunset, capitalized on building innovative trends to grow send money flow transactions to increase Products DAU and MAU
  • Achieved a 76% improvement in customer satisfaction scores to 3.8/5 within the first six months of implementing a comprehensive VOC program.


Business Analyst HCM Portal – HR Organizational Development Team for America and Europe

SCALA
06.2016 - 09.2017
  • Supported strategic/enterprise org development after a merger and acquisition
  • Key responsibility was to handle multiple projects in implementing a Human Capital Management technology solution into their business environment.

Business Analyst/ Project Manager

Tekvana
03.2012 - 02.2016
  • Program Manager, (8/2014 – 2/2016) Led complex projects with teams of 20 programmers, developers, and analysis
  • Prepared project documentation, deliveries, finances, resources allocations, and leadership status updates.

Education

Management studies

Mumbai University-India
India
05.2000

Skills

    Product Lifecycle Management

    Product Strategy

    Product Documentation PRFAQ

    Leadership

    Cross-functional Team Leadership

    A/B testing

    Analytics

    User Experience (UX)

    Effective Communication

    Market Research

Key Achievements


  • · Launched Pay with Cash in Store in more than 32 mobile applications / 12 web services to expand Digital / Retail business on web, mobile and kiosk apps in less than 2 years.
  • Launched third-party API Integrations for cross border money transfer in highly regulated countries like Japan, Singapore, Denmark, and Hong Kong for real time payments
  • Formed VOC team, Created KPI dashboards to monitor the digital payments product health to provide a status report for the higher managements
  • Lead the backlog grooming and retrospective demos as a Product Manager for a COVID-TIGER team to introduce video verification payments methods in regions, like APAC and EU in 80 countries and 38 languages by accelerating the delivery in 2 months.
  • · Launched GRC Product for SOX and PCI organization in Amazon with 4000 + Controls to mitigate any organization risk and converting them into Product Features.
  • · Onboarded several regulatory compliance teams related to HIPPA, PCI, NIST, MRC Compliance.




Key Reference

Ashi is a very customer focused, data driven and persistent product manager. She takes up difficult challenges and makes them look easy. She is a people's person, so stakeholder management comes naturally to her. She knows her limits and shortcomings and ever eager to learn and grow. I would highly recommend her for a role in product management. - Abhinav Gupta Head of Product ( Cashapp)


Ashi is a great product manager with amazing people skills helping her establish rapport with product stakeholders and the engineering team. She manages 2 innovative products and is helping them grow into new businesses at great speed. She is also a willing learner and takes utmost interest in picking up technology trends from the engineering team. I strongly recommend Ashi for teams that are looking for an empathetic, smart and engaging product manager. - Sabarish Chandrasekharan Head of Engineering Connected Living (Comcast)



Certification

  • Product Management Certified
  • Six Sigma Green Belt
  • CSM Scrum Master
  • SAFe Agile certified
  • Certified Scrum Product Owner
  • Business Analyst
  • Certificate in Organizational Management
  • SAP HCM

Timeline

Sr. Product Manager- Fintech

Amazon Inc
07.2022 - Current

Sr. Lead Product Manager- Comcast Business X1 Customers

Comcast
02.2021 - 07.2022

Sr. Leader Product Management- Web/Mobile

Western Union Digital
03.2017 - 12.2020

Business Analyst HCM Portal – HR Organizational Development Team for America and Europe

SCALA
06.2016 - 09.2017

Business Analyst/ Project Manager

Tekvana
03.2012 - 02.2016

Management studies

Mumbai University-India
Ashwini (Ashi) Tandale