ASHYA MCKAY
Taylor,USA
Summary
With a proven track record at AutoZone, I excel in safe driving and customer service, ensuring timely delivery and satisfaction. Skilled in vehicle maintenance and communication, I effectively manage inventory and resolve problems, enhancing operational efficiency and quality standards across roles.
Overview
8
8
years of professional experience
Work History
Commercial Driver
AutoZone
Taylor, USA
01.2024 - Current
- Deliver auto parts to commercial customers promptly and accurately
- Load and unload parts, adhering to safety protocols and preventing damage
- Collect returns, cores, and parts from stores and outside vendors
- Assist in-store customers with product inquiries and provide knowledgeable customer service
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
Warehouse Associate
Dollar General Distribution Center
Walton, USA
11.2022 - 01.2024
- Picked, packed, and assembled orders for shipment with accuracy and efficiency
- Conducted inventory control, stocking, and organization to maintain warehouse operations
- Inspected shipments for damage and reported discrepancies to supervisors
Quality Control Inspector
Chrysler
Sterling Heights, USA
05.2020 - 11.2022
- Conducted inspections of vehicle interiors and exteriors to ensure compliance with quality standards
- Collaborated with supervisors to identify and address recurring production issues
- Maintained detailed quality control records and implemented inspection protocols
Customer Service Representative
AAA
Pittsburgh, USA
09.2016 - 05.2020
- Assisted customers with inquiries, complaints, and product-related issues via inbound and outbound calls
- Addressed billing concerns, payment arrangements, and service-related questions with empathy and professionalism
- Monitored customer service trends and provided actionable feedback to improve operations
Education
High School Diploma -
Penn Hills Senior High School
Pittsburgh, PASkills
- Safe driving practices
- Route planning
- Loading and unloading goods
- Time management
- Punctuality
- Knowledge of vehicle maintenance
- Safety protocols
- Customer service
- Communication
- Inventory management
- Returns processing
- Effective teamwork
- Problem-solving
Timeline
Commercial Driver
AutoZone
01.2024 - Current
Warehouse Associate
Dollar General Distribution Center
11.2022 - 01.2024
Quality Control Inspector
Chrysler
05.2020 - 11.2022
Customer Service Representative
AAA
09.2016 - 05.2020
High School Diploma -
Penn Hills Senior High School