Asia Almaguer
Phoenix,AZ
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Checkout Advocate
Target
11.2020 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Checked personal identifications during alcohol and tobacco sales.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree - Early Childhood Special Education
Bakersfield College
Bakersfield, CA06.2026
High School Diploma -
Frontier High School
Bakersfield, CA06.2020
Skills
- Money Handling
- Purchase Assistance
- Liquor Law Compliance
- Cash Drawer Management
- Customer Assistance
- Conflict Resolution
- Retail Merchandising
- POS Systems
- Price Identification
- Guest Inquiries
- Refund Handling
Timeline
Checkout Advocate
Target
11.2020 - Current
No Degree - Early Childhood Special Education
Bakersfield College
High School Diploma -
Frontier High School