Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Collaborated with multidisciplinary teams to develop individualized treatment plans for patients with cardiac arrhythmias.
Optimized scheduling efficiency by coordinating appointments for device checks, follow-up visits, and other consultations.
Assisted with administrative tasks such as billing, inventory management, and equipment maintenance to ensure smooth operation of the electrophysiology lab.
Monitored patient prior to, during, and after procedures and promptly reported abnormal findings in patient's condition.
Troubleshot technical issues during electrophysiology studies to ensure accurate data collection and minimize disruptions to patient care processes.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Streamlined workflow for efficient patient processing by maintaining and calibrating state-of-the-art equipment.
Administrator
Alaska Central Express, LLC
01.2023 - 06.2024
Managed department budgets and generated financial reports for management review.
Curating schedules/safety protocol programs for all employees within the maintenance department.
Informing/enforcing all OSHA regulations to ensure a safe workplace practices.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Managed department budgets and generated financial reports for management review.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Surgery Scheduling Coordinator
Aurora Children's Dentistry
06.2022 - 01.2023
Expertly managed planning, scheduling, and coordination of inpatient surgical procedures.
Communicated surgery requirements to nursing teams for smooth operation delivery.
Updated daily operating room calendars with accurate appointment schedules.
Collated pre-operative lab and imaging results to facilitate surgery planning.
Updated patient records to reflect upcoming surgeries and medical histories.
Arranged pre-operative and post-operative appointments for surgical patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Educated patients about surgeries and provided treatment plan documentation.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Curating clinic financial ARL (Annual Revenue Ledger) for provider review.
Assisting with office equipment procurement.
Billing Specialist
Huffman Family Dentistry, LLC
09.2019 - 05.2022
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Generated accounts payable reports for management review to aid in financial and business decision making.
Monitored customer accounts to identify and rectify billing issues.
Provided excellent customer service, developing and maintaining client relationships.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Worked with multiple departments to check proper billing information.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Processed and verified invoices to secure accuracy of billing information.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Emergency Room Medical Scribe
PhysAssist Scribes
06.2017 - 09.2019
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Accompanied physicians through day in fast-paced, stressful environments.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Ensured patient confidentiality by strictly adhering to HIPAA guidelines when handling sensitive information in medical records.
Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
Processed patient referrals and authorizations to enable smooth patient consultations.
Used Epic to input information into computerized patient record system.
Ophthalmic Technician
Dr. Donald Dippe, MD Ophthalmology Clinic
05.2009 - 05.2017
Assisting ophthalmologist of various specialties working on electronic medical records system, writing in the room as a lane technician
Observing/Assisting neuro-ophthalmologist with obtaining and recording results of tests including MRI's, CT scans, VEP's, and blood work
Setting up and assisting in various surgeries including biopsies, instructing patients in post-surgical care, performing routine work-ups including accurate history recording, obtaining distance and near visual acuities and color vision testing.
Education
Bachelor of Arts - Communication
University of Alaska Anchorage
Anchorage, AK
05.2025
Associate's Degree - Humanities
University of Alaska Anchorage
Anchorage, AK
05.2025
High school diploma -
Anchorage Christian School
Anchorage, AK
05.2013
Skills
Internal Communications
Labor Relations
Business Correspondence
Typing Proficiency
Excel Spreadsheets
Microsoft Office
Database Organization
OSHA/HIPPA Compliance
Correspondence Writing
Project Management
Accomplishments
PubMed Research Publication: Cardiophysiological responses of the air-breathing Alaska blackfish to cold acclimation and chronic hypoxic submergence at 5Chttps://journals.biologists.com/jeb/article/223/22/jeb225730