Summary
Work History
Overview
Education
Skills
Certification
Timeline
AssistantManager

ASIA BOOKER

Van Nuys,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Support Staff Member

Discovery Transitions
03.2024 - 2025
  • Assisted in the maintenance of office equipment and inventory supplies, placing orders as necessary.
  • Provided training sessions for staff members on how to use various software programs.
  • Monitored office security protocols, including managing access badges and visitor logs
  • Urine testing breathalyzing patients
  • Transmitting patients to and from AA NA meetings in groups at the outpatient

Dental Assistant Extern

Children’s Dental Funzone
2025 - 2025
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Provided excellent chairside assistance, facilitating seamless dentist-patient interactions.
  • Maintained inventory levels of dental supplies, ensuring uninterrupted workflow in the clinic.
  • Excelled within fast-paced work environments under high-pressure situations without sacrificing quality care provided to patients during externship experience.

Assistant Manager

Planet Fitness
04.2021 - 03.2024
  • Overnight crew member
  • Cleaning and sanitizing the whole building
  • Checking members in and out of building
  • Signing people up for memberships transferring members to other locations
  • Accepting payments for billing cycles

Hostess

Planet Hollywood
06.2021 - 04.2022
  • Inspected rooms to confirm adherence to department standards
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Rotated linens in storerooms and replenished when supplies ran low
  • Replenished guest room water glasses, toiletries and paper products
  • Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques

Medical Customer Service Representative

C3 Connections
07.2019 - 06.2021
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases
  • Took copayments and compiled daily financial records
  • Assisted patients in filling out check-in and payment paperwork
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company

Cashier/Cook

Pizza Hut
08.2017 - 07.2019
  • Helped customers complete purchases locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Greeted customers entering store and responded promptly to customer needs
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales

Overview

2025
2025
years of professional experience
1
1
Certification

Education

Diploma - Dental Assistant

Northwest College
Van Nuys, CA
07.2025

High School Diploma -

Desert Oasis High School
Las Vegas, NV
06.2013

Skills

  • Cooking
  • Cash register
  • Organizational skills
  • POS
  • Research Platforms
  • Cash handling
  • Data Entry and Maintenance
  • Accounting
  • Time Management
  • Mentoring
  • Sales
  • Customer service
  • Cleaning
  • Cleaning Experience
  • Restaurant Experience
  • Help desk
  • Guest services
  • Windows
  • Upselling
  • Typing
  • Supervising experience
  • Customer relationship management
  • Hospitality
  • Social work
  • Salesforce
  • CRM software
  • Sales management
  • Chair side assisting
  • X-rays
  • Coronal polishing
  • Dentrix
  • Sterilization
  • CPR certified

Certification

  • Food Handler Certification
  • First Aid Certification
  • CPR Certification

Timeline

Support Staff Member

Discovery Transitions
03.2024 - 2025

Hostess

Planet Hollywood
06.2021 - 04.2022

Assistant Manager

Planet Fitness
04.2021 - 03.2024

Medical Customer Service Representative

C3 Connections
07.2019 - 06.2021

Cashier/Cook

Pizza Hut
08.2017 - 07.2019

High School Diploma -

Desert Oasis High School

Diploma - Dental Assistant

Northwest College

Dental Assistant Extern

Children’s Dental Funzone
2025 - 2025
ASIA BOOKER