ASIA BRADFORD
Wylie,TX
Summary
Experienced healthcare professional providing quality care to patients in a variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment with extensive knowledge of medical terminology and treatment plans. Detail-oriented with a commitment to maintaining high-quality assurance and control standards in the healthcare setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Tom Thumb
07.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Processed and Administered Seasonal Immunizations
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Assisted Living Caregiver
Monarch
01.2023 - 04.2023
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Completed regular check-ins and progress report for each client.
Shadowing Student
Eric Graham: Psychiatric Physician Assistant
10.2022 - 02.2023
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Observed formal diagnoses and check up calls.
- Documented observations and permanent records to record job specifics, challenges and requirements for end reporting.
Cashier Team Lead
Tom Thumb
01.2019 - 01.2021
- Babysitter: Feed, Clothed, Changed, and Entertained Children ages Newborn - 15 years of age
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Special Needs Student Mentor
Rockwall ISD
06.2019 - 07.2019
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Monitored student progress to drive successful academic outcomes.
Education
Bachelor of Science - Nursing
Concordia University At Austin
Austin, TX03.2024
Associate of Applied Science - Health
COLLIN COMMUNITY COLLEGE
12.2023
Skills
- Proficient in Microsoft Office Suite, Apps –Dropbox, YouTube, Google Apps, and Various Social media Platforms
- Workflow Optimization
- Patient Paperwork
- Team Collaboration
- HIPAA
- Technician Assistance
- Problem-Solving Skills
- Vaccine Administration
Affiliations
- Phi Theta Kappa Member Psi Beta-
- National Honor Society in Psychology,
- Health Occupations Students of America
Certification
- CPhT - State Board Certified Pharmacy Technician
- Cardiopulmonary Resuscitation Certified Children and Adult
- Immunization Certified
- High School Diploma
Timeline
Assisted Living Caregiver
Monarch
01.2023 - 04.2023
Shadowing Student
Eric Graham: Psychiatric Physician Assistant
10.2022 - 02.2023
Certified Pharmacy Technician
Tom Thumb
07.2021 - Current
Special Needs Student Mentor
Rockwall ISD
06.2019 - 07.2019
Cashier Team Lead
Tom Thumb
01.2019 - 01.2021
Bachelor of Science - Nursing
Concordia University At Austin
Associate of Applied Science - Health
COLLIN COMMUNITY COLLEGE