Asia Canales

● Coordinates campus-wide career fairs, attracting over 30 companies and facilitating interactions between students and potential employers.

● Collaborates with academic departments to integrate career readiness initiatives into the curriculum, fostering students' career exploration from their freshman year onwards.

● Conducts ongoing assessments of career services programs, gathering feedback from students and employers, and used the data to continually improve the quality of services offered.

● Develops and implements comprehensive career development programs, including workshops and networking events, to assist students in making informed career choices.

● Collaborates with the marketing team to promote career services events and programs through social media, email campaigns, and campus-wide communication channels.

● Coordinated with customers regarding special events for specialty products.

● Checked inventory and make orders for new products with vendors.

● Fulfilled online orders and ship them to customers.

● Planned the store according to the latest trends in order to meet the sales goals.

● Recruited potential employees and prepped them for interviews with the district manager.

● Guided specialty orders that are placed either online or in-store.

● Created cases for store managers to follow up with customers.

● Reached out to vendors and manufacturers regarding products on delay.

● Sent direct communications to project specialists on potential customers regarding installation services.

● Created contracts for customers wanting to purchase products with installation for their [AC1] homes.

[AC1]

● Sent alerts to cardholders when potential fraud was detected with their debit and/or credit cards.

● Filed fraud and/or nonfraud disputes for cardholders with their financial institutions.

● Assisted customers with setting up their accounts to pay their bills automatically during the month.

● Handled discrepancies with the cardholders regarding their transactions.

● Managed multiple accounts with over 700 financial institutions.

● Prepared and entered financial data for the Daily Operations report.

● Assisted with employee development through performance appraisals and promoting teamwork.

● Maximized daily sales, attracted, engaged, and motivated customers to make purchases by merchandising, and window displays.

● Conducted interviews for potential employees and assisted with the hiring process.

● Enforced company cash handling policies and procedures, and other loss prevention policies.

● Dedicated to ensuring customer satisfaction by being accessible and friendly.

● Skilled at anticipating, identifying, and fulfilling guest needs.

● Multitasked while remaining professional and courteous in fast-paced environments.

● Frequently assisted colleagues during rush periods to promote teamwork while providing exceptional service.

● Collaborated in creating attractive front-of-house displays to market new products.

● Helped launch new food concepts and culinary operations programs with the marketing division and culinary team.

● Access to social media for the business, able to post content to engage with guests.

● Supervised 60 employees providing all with coaching, mentorship, and performance evaluations.

● Liaised between the event manager or catering manager and the serving staff to maintain appropriate levels of food and drink at all times at the catered events.

● Recruited, hired, and mentored the staff. Assisted with developing skills for the employees and also providing excellent customer service.