Asia Cowan
Target
Philadelphia,PA
4
years of professional experience
Insightful Product Manager experienced in leveraging data analytics to track performance and inform decision-making. Developed product roadmaps and enhanced user experience through effective collaboration across teams. Focused on driving product success by analyzing customer feedback and managing project timelines for high-quality deliverables.
Work History
Product Manager
3 Years 8 Months- Developed product roadmaps aligned with market trends and customer needs.
- Analyzed customer feedback to identify improvement opportunities for existing products.
- Collaborated with cross-functional teams to enhance product features and user experience.
- Managed project timelines, ensuring deliverables met quality standards and stakeholder expectations.
- Leveraged data analytics tools to track product performance and inform decision-making processes.
Banking Customer Service Representative
7 Months- Provided exceptional customer service, resolving inquiries and issues efficiently.
- Processed transactions accurately, ensuring compliance with credit union policies and procedures.
- Educated members on financial products, enhancing their understanding and satisfaction.
- Assisted in account management, facilitating seamless member interactions and support.
- Trained new employees on systems and best practices, fostering a knowledgeable team environment.
Education
High School Diploma
- Ranked in Top 5% of class
Skills
Product strategy
Product lifecycle management
Product roadmaps
Data-driven decisions
Teamwork and collaboration
Data analysis
Project planning
KPI tracking
Timeline
Product Manager
Target
05.2022 - 01.2026Read More
Banking Customer Service Representative
Franklin Mint Federal Credit Union
08.2021 - 03.2022Read More
Interboro HS
High School Diploma
Read More