Asia Crawford
Charlotte,North Carolina
Summary
Experienced professional with a decade of expertise in order fulfillment and security. Deep understanding of ensuring timely and accurate product delivery and maintaining high-level security protocols. Proven track record of managing complex logistics operations with a focus on efficiency and customer satisfaction. Skilled at identifying and implementing innovative solutions to streamline processes and improve organizational performance.
Overview
11
11
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot Inc
04.2024 - Current
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Stayed current with industry best practices for order fulfillment operations, attending relevant trainings or workshops to continuously improve skillset.
- Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
Detention Officer
Guildford County Sheriff's Office
10.2020 - 06.2022
- Maintain safety by settling disputes between detainees, preventing disturbances, assaults, and escapes.
- Conduct fingerprints and DNA on detainees arrested by various Law Enforcement agencies.
- Data entry of charges, bond amounts, court dates and holds into a Jail Management System.
- Classify detainees according to size, age, gender, sexual orientation, and history of proper safety placement.
- Conduct cell checks to ensure detainees are alive and well.
Dining Associate
Alamance Regional Medical Center
03.2017 - 10.2020
- Receive patient meal orders via phone and enter those meal orders into the computerized system.
- Provide top tier customer service and conversation to waiting guests/family members while simultaneously. handling patient complaints and concerns in a professional and courteous manner.
- Performing various job duties according to corporate guidelines.
- Deliver patient meal tray to assigned room and assist with the set up for said patient to eat.
Dining Associate
Twin Lakes Retirement Community
08.2016 - 03.2017
- Greet customers with professionalism as they entered and exited the dining room.
- Monitored the dining room and took appropriate action to ensure food quality and service standards were met.
- Complete each cleaning task that was handed to me in order to ensure the kitchen met food safety qualifications.
- Multitasked through serving meal trays and ensured that the line was always moving at a quick pace.
Softlines Team Member
Target Co.
10.2015 - 08.2016
- Unbox clothing items to be stocked and replenished according to store merchandising layout.
- Ensure that various items such as clothing and jewelry were placed in the correct area.
- Handled all customer concerns in a gracious manner and in accordance with company policies.
- Assist with duties in other areas of the store, such as monitoring fitting rooms.
Team Member
Tropical Smoothie Café
04.2015 - 01.2016
- Perform multiple tasks in a fast-paced environment.
- Receive orders through the drive-thru.
- Build customer loyalty through friendly interactions and memorizing regular customers' orders.
- Educated customers on reward programs provided by the company.
Dinning Associate
The Village at Brookwood
09.2013 - 04.2015
- Organize various condiments, silverware, and menus.
- Host and escort residents to their assigned seating areas.
- Maintain a clean kitchen environment by running the dishwasher, sweeping, and mopping floors.
Education
Perusing An BA - Criminal Justice
North Carolina A & T State University
Greensboro, NC05.2025
Skills
- Inmate monitoring
- Order Picking
- Reliability and punctuality
- Excellent customer service
- Patience and Tolerance
- Behavioral observation
- Guest Relations
- Strong Work Ethic
Accomplishments
Achieved "Associate of the month" for the Order Fulfillment Department in under two months of being employed with The Home Depot.
Activities
Learning Spanish, Mad Miles run club member, Poet, Yoga, Photography.
Timeline
Order Fulfillment Associate
The Home Depot Inc
04.2024 - Current
Detention Officer
Guildford County Sheriff's Office
10.2020 - 06.2022
Dining Associate
Alamance Regional Medical Center
03.2017 - 10.2020
Dining Associate
Twin Lakes Retirement Community
08.2016 - 03.2017
Softlines Team Member
Target Co.
10.2015 - 08.2016
Team Member
Tropical Smoothie Café
04.2015 - 01.2016
Dinning Associate
The Village at Brookwood
09.2013 - 04.2015
Perusing An BA - Criminal Justice
North Carolina A & T State University