Asia Flagler
Hemingway,SC
Summary
Detail-oriented and motivated Quality Assurance professional with over three years of experience dedicated to ensuring product and process excellence. Renowned for exceptional time management, a strong independent work ethic, and a keen eye for detail, consistently driving quality improvements. Offers a unique perspective on quality and compliance, leveraging analytical skills to identify and resolve issues efficiently. Committed to continuous learning and eager to contribute meaningfully to a dynamic organization, enhancing operational success and fostering innovation.
Overview
8
8
years of professional experience
Work History
Quality Assurance
Olsten
Hemingway, SC
04.2022 - 04.2025
- "Managed the processing and administration of warranty claims, ensuring accuracy and compliance with manufacturer guidelines, resulting in a 15% reduction in processing time".
- "Investigated and resolved customer warranty disputes, ensuring fair and timely resolutions while maintaining customer satisfaction".
- Processes warranty claims on a timely basis for each franchise or distributor
- Maintaining accurate and organized records of warranty claims and related documentation.
- Verifying contents of incoming shipments against purchase orders, inspecting for damage or discrepancies, and reporting issues to management.
- Efficiently preparing orders for shipment, including packaging, labeling, and weighing items, as well as coordinating with carriers for pickups.
- Receive incoming shipments and verify contents against purchase orders or packing slips
- Handle documentation for international customs
- Implemented quality assurance measures to maintain the integrity of modeling projects.
- Streamlined quality assurance processes, resulting in increased efficiency and reduced waste.
Medical Assistant
McLeod
Florence, SC
12.2021 - 04.2022
- Administered patient injections and vaccinations following established protocols.
- Assisted in preparing examination rooms, ensuring cleanliness and readiness for patient care.
- Recorded and maintained accurate patient histories and vital signs during consultations.
- Collaborated with healthcare professionals to streamline workflows and enhance patient experiences.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Machine Operator
Staffmark Temp Agency
Hemingway, SC
05.2017 - 12.2020
- Bagged & packed various items
- Attaching labels to boxes & totes
- Inspect items for quality or minor defects
- Package multiple items together
- Assemble complete sets
- Conducted regular inspections, ensuring compliance with standards.
- Monitored equipment performance, performing routine maintenance to minimize downtime.
- Conducted quality inspections to ensure adherence to specifications and standards.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Trained new operators on safety protocols and machine operations.
Housekeeping
Polynesian Resort
Myrtle Beach, SC
01.2017 - 03.2017
- Restock proper items for extended stay
- Developed eco-friendly cleaning practices, promoting sustainability
- Conducted regular inspections, ensuring compliance with safety standards
- "Performed daily housekeeping duties, including vacuuming, dusting, and mopping."
- "Maintained cleanliness and hygiene standards in guest rooms and common areas."
- "Ensured all guest rooms were thoroughly cleaned and sanitized before guest arrival."
- Resolved guest issues promptly, enhancing overall experience.
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
- Maintained efficient communication with housekeeping staff to guarantee timely room availability.
- Maintained a clean, safe living environment for patients by performing light housekeeping duties.
- Collaborated with housekeeping staff to ensure timely room turnovers and high cleanliness standards.
Education
Diploma- Applied Science - Medical Assistant
Florence-Darlington Technical College
Florence, SC01.2021
High School Diploma - undefined
Hemingway High School
Hemingway, SC01.2015
Skills
- Skilled in document creation and data analysis using Microsoft tools
- Accurate typing at 25 wpm
- Skilled in navigating Internet Explorer
- Efficient at acquiring new skills
- Strong relationship builder
- Dependable
- Trustworthy
- Service excellence
- Skilled in digital tools
- Detail-oriented data management
- Inventory tracking
- Organizational time strategies
Languages
English
Native or Bilingual
Timeline
Quality Assurance
Olsten
04.2022 - 04.2025
Medical Assistant
McLeod
12.2021 - 04.2022
Machine Operator
Staffmark Temp Agency
05.2017 - 12.2020
Housekeeping
Polynesian Resort
01.2017 - 03.2017
High School Diploma - undefined
Hemingway High School
Diploma- Applied Science - Medical Assistant
Florence-Darlington Technical College