Asia Fuller
Mesa
Summary
I am seeking a career where my education, skills, experience, willingness to learn and accept responsibility would be an asset and assist your organization in achieving its goals.
Possesses strong communication skills and interacts well with people at all levels of professionalism. Strives for a high level of motivation, dedication, and a commitment to excellence. I possess strong communication skills and interact well with people at all levels of professional development. A high level of motivation and a commitment to excellence in addition to good judgment skills, highlight a package of seasoned professionalism. All of these traits enable me to respond quickly and favorably to a rapidly changing environment. Should you have an immediate or anticipated need for a person with a strong desire for success, I would appreciate an opportunity to meet with you in person to discuss how my enthusiasm may be beneficial to your company. I can be reached by telephone at: (480) 587-0100/home/ Mobile or email at: AsiaRFuller@yahoo.com. I look forward to hearing from you and thank you for your time.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Liason
MIND 24-7
Mesa
08.2024 - Current
- Served as the primary point of contact for patients, providing assistance and support throughout their healthcare journey
- Effectively communicated with patients to gather necessary information, answer questions, and address concerns
- Maintained accurate patient records and updated electronic health systems with relevant information
- Collaborated with medical staff to ensure seamless coordination of care for patients
- Managed patient inquiries via phone calls, emails, or in-person interactions in a professional manner
- Ensured compliance with privacy regulations such as HIPAA when handling sensitive patient information
- Participated in team meetings to discuss patient cases, share updates, and collaborate on treatment plans
- Developed strong relationships with patients based on trust, empathy, and respect
- Informed patients about available resources such as support groups or community programs related to their condition
- Maintained a high level of professionalism and confidentiality in all interactions with patients and their families
Dispatcher/Baggage delivery agent/customer service
Iron Horse Shuttle
Tempe
04.2014 - 08.2024
- Provided direction and support to airline baggage service agents
- Provided service to customers regarding baggage losses
- Responsible for completion of all paperwork/documentation pertaining to baggage delays
- Thorough knowledge of all safety policies and procedures
Receptionist/Administrative Assistant
Helton Tool and Home
Mesa
11.2022 - 09.2023
- Answer phones
- Payroll
- File documents and paperwork
- Print orders to be fulfilled
- Take orders over the phone to be fulfilled
- Process damaged and lost claims
- Process invoices to third party to receive money back from shipments
- Process return to senders
- Process receipts for business
Supply Chain Specialist Assistant Buyer in procurement and logistics
Amazon Fulfillment Center and Corporate
Tempe
06.2021 - 12.2022
- Decant- opened boxes, scanned items from inside the box. These items would then be pushed out in a tote and the items would be distributed throughout the warehouse until it is distributed to it's final destination. After all of this happened the materials were then shipped off to different locations.
- Inbound docks- Line loading- opened cellophane wrapped boxes that had been identified by the problem solvers in order to throw the box on the line to meet it's final destination. Then applied labels as necessary, at that time the boxes were thrown on the line/conveyor.
- Problem Solver- Identified products that were shipped to alert the line loaders where the packages were going next. Dealt with Hazmat material. Created tickets for No Po pallets, then received and unreceived items that were problematic in the other. Created shipments if they weren't in our database already. Printed shipment labels when asked to by a line loader.
- Learning Ambassador- Helped with tours and trained new hires how to do the jobs on the PMT/FLUID side of the warehouse.
- Supply Chain Specialist Assistant Buyer in procurement and logistics-Successfully execute the purchase of goods and services in support of Operational needs and aligned with company policies and procedures
- Act as a point of contact between various departments and suppliers as required
- Support effective communications with suppliers in terms of quality, delivery, cost, lead-times, and service.
- Support various Vendor Managed Inventory program tactical activities
- Complete ownership of the purchase order process, including confirmations, expediting, record keeping and system maintenance
- Review and recommend appropriate stock levels for purchased materials
- Identify and recommend methods for improving supplier communications, supplier performance, purchasing processes
Prior Authorization Coordinator
Medimpact
Tempe
08.2016 - 05.2017
- Processed incoming faxes of prior authorization request from doctor offices and pharmacies
- Called doctor offices and patients to advise of status updates when needed according to turn around time
Prior Authorization Specialist
AETNA
Tempe
02.2015 - 10.2015
- Answered calls for Prior authorization status checks, Coordination of benefits overrides, and Prior authorizations taken over the phone
- Worked up faxes for prior authorizations
- Approved and denied prior authorizations for nurses, doctors, ma's and case managers
Certified Pharmacy Technician/Fertility Coordinator
AVELLA SPECIALTY PHARMACY
Deer Valley
04.2014 - 11.2014
- Answered incoming calls
- Ordered refills
- Checked inventory
- Assisted with UPS tracking services/scheduled deliveries
- Handled prior authorizations and benefits configuration with insurance companies
- Took credit card information from patients making payments for their medications
Certified Pharmacy Technician/Reimbursement Specialist
MCKESSON
Scottsdale
05.2013 - 03.2014
- Triaged inbound faxes to patient's specialty pharmacy
- Called payers to find out patient's specialty pharmacy
- Called patient's to see if they qualified for alternate funding when they in need of financial assistance
- Received inbound calls from patients, medical doctor offices, and pharmacies regarding patient's status on receiving medication
Certified Pharmacy Technician
CVS/CAREMARK
Phoenix
10.2010 - 05.2013
- Translation-Typing in RX's at a rate of 40 per hour with 99.9% accuracy
- Doctor Calls-Calling the patients prescriber to clarify prescriptions written incorrectly, to verify the patients date of birth, to alert of drug to drug interactions and high dose alerts, etc.
Certified Pharmacy Technician
HUMANA MAIL ORDER PHARMACY
Phoenix
07.2007 - 07.2010
- Order Entry-Scanning in RX's so that they can be entered into the database
- Dispensing-Filling Prescriptions in the back end of the pharmacy
- Cleaned and filled AccuMed cells with medication
- Canceled orders requested by patients
- Packed orders that were being shipped out to patients
- Manually reshipped medications that were shorted, lost, or stolen
- Reprinted vial labels and refilled prescriptions that did not pass inspection
- Exceptions-Corrected problems in orders so the order could
Certified Pharmacy Technician
EXPRESS SCRIPTS
Tempe
10.2005 - 06.2007
- Accurately filled prescriptions
- Applied labels to RX's
- Re-stocked vials and inventory
- Kept work-station clean and in order
- Added liquid to reconstitutions
- Figured out exceptions when orders needed to go out
- Compounded ointments, creams, and suppositories
- Filled liquids, cold packs, and CII's
Certified Pharmacy Technician
WALGREENS
Phoenix
10.2004 - 09.2005
- Established and maintained patient profiles, including list of medications taken by individual patients
- Mixed pharmaceutical preparations according to written prescriptions
- Ordered, labeled, and counted stock of medications, chemicals, and supplies and entered inventory into computer
- Prepared and processed medical insurance claim forms and records
- Received written prescription or refill requests and verify that information is complete and accurate
- Answered phones
- Performed drive through
Education
AA - Fine Arts
Mesa Community College
Mesa, AZ05.2021
High School Diploma -
Tempe High School
Tempe, AZ05-2002
Skills
- Microsoft Office Word
- Microsoft Excel
- PeopleSoft
- DOS
- Internet
- Intranet
- Fast Learner
- Ability to multitask
- Very detail oriented
- Data Entry
- Team Player
- Advanced Computer proficiency
- High Stress environments
- Pharmacy Technician
- Supply Chain
- Warehouse Distribution
- Triage
- Microsoft Outlook
- Communication skills
- Order Entry
- Insurance Verification
- Medical Billing
- Medical Records
- Procurement
- Windows
- HIPAA
- Medical Coding
- Forecasting
- Time management
- Organizational skills
- Microsoft Office
- Payroll
- Research
- Purchasing
- Clerical experience
- Typing
- Front desk
- ICD-10
- Cash handling
- Data collection
- Cash register
- Driving
- Accounts receivable
- Account management
- Supply chain management
- Data visualization
- Microsoft Access
Certification
Driver's License, 04/01/23, 11/01/38
Assessments
- Work style: Reliability, 06/01/23, Proficient
- Customer focus & orientation, 06/01/21, Proficient
- Managing accounts in QuickBooks, 02/01/24, Proficient
- Retail customer service, 06/01/23, Proficient
- Customer service, 06/01/23, Proficient
- Attention to detail, 12/01/23, Proficient
- Front desk agent (hotel), 07/01/23, Proficient
- Spreadsheets with Microsoft Excel, 12/01/23, Proficient
- Sales skills, 07/01/23, Proficient
- Written communication, 02/01/24, Proficient
- Protecting patient privacy, 07/01/22, Proficient
- Cooking skills: Basic food preparation, 07/01/23, Proficient
- Workplace safety, 06/01/23, Proficient
Personal Information
Authorized To Work: US for any employer
Timeline
Patient Liason
MIND 24-7
08.2024 - Current
Receptionist/Administrative Assistant
Helton Tool and Home
11.2022 - 09.2023
Supply Chain Specialist Assistant Buyer in procurement and logistics
Amazon Fulfillment Center and Corporate
06.2021 - 12.2022
Prior Authorization Coordinator
Medimpact
08.2016 - 05.2017
Prior Authorization Specialist
AETNA
02.2015 - 10.2015
Dispatcher/Baggage delivery agent/customer service
Iron Horse Shuttle
04.2014 - 08.2024
Certified Pharmacy Technician/Fertility Coordinator
AVELLA SPECIALTY PHARMACY
04.2014 - 11.2014
Certified Pharmacy Technician/Reimbursement Specialist
MCKESSON
05.2013 - 03.2014
Certified Pharmacy Technician
CVS/CAREMARK
10.2010 - 05.2013
Certified Pharmacy Technician
HUMANA MAIL ORDER PHARMACY
07.2007 - 07.2010
Certified Pharmacy Technician
EXPRESS SCRIPTS
10.2005 - 06.2007
Certified Pharmacy Technician
WALGREENS
10.2004 - 09.2005
AA - Fine Arts
Mesa Community College
High School Diploma -
Tempe High School