Asia Galloza
The Bronx,NY
Summary
Compassionate Home Health Care Attendant with experience in assisting clients with daily living activities, monitoring vital signs, and providing emotional support. Possess strong interpersonal skills for effective communication with clients and families. Demonstrated ability to adapt to new situations and challenges while maintaining high quality care standards. Previous work has resulted in improved patient wellbeing, satisfaction, and independence.
Great worker. Someone who puts dedication in everyday work tasks. No matter how complicated or remedial, It's getting done!
Overview
11
11
years of professional experience
Work History
Home Health Care Attendant
CHCA
The Bronx , New York
04.2014 - 12.2020
- Provided in-home personal care, such as bathing, dressing, and grooming assistance.
- Assisted with meal preparation and light housekeeping tasks.
- Monitored patient vital signs and reported changes to the physician or nurse.
- Transported patients to medical appointments and errands, as needed.
- Provided emotional support to patients and their families.
- Assisted with mobility issues, such as using a walker or wheelchair.
- Helped monitor medication schedules, ensuring timely administration of medications.
- Educated family members on proper care techniques for the patient's condition.
- Organized daily activities for patients according to individual needs and preferences.
- Offered companionship by engaging in conversations and activities with patients.
- Maintained accurate records of patient care services provided each day.
- Performed light cleaning duties within the home environment to ensure safety standards were met.
- Helped set up medical equipment used in the home health setting.
- Supported physical therapy exercises prescribed by the physician or therapist.
- Ensured that all medical supplies were properly stocked and inventoried.
- Observed symptoms of illness or changes in condition and reported them promptly.
- Performed light grocery shopping for clients when necessary.
- Communicated effectively with other healthcare professionals regarding patient progress.
- Assisted with end-of-life care for terminally ill patients as needed.
- Adapted treatment plans based on changing needs of the patient.
- Provided compassionate care while respecting client's privacy rights at all times.
- Developed relationships built on trust with clients by providing quality service.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted with client personal care needs to foster independence and well-being.
- Helped client with medication self-administration.
- Tracked and reported clients' progress based on observations and conversations.
- Documented care provided and submitted notes to supervisor.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recognized emergency situations and implemented appropriate procedures.
Hotel Housekeeper
Marriot Hotel
New York, New York
03.2020 - 03.2021
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
- Replenished amenities in all guest rooms according to established standards.
- Checked for damaged or missing items in each room.
- Responded promptly to guests' requests for extra supplies or other items.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Inspected bathrooms for cleanliness and replenishment of supplies.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Changed bed linens, made beds with fresh linens after guests checked out.
- Maintained inventory of cleaning supplies used throughout the day.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Reported maintenance issues such as plumbing problems or burned out bulbs.
- Delivered requested items to guest rooms in a timely manner.
- Provided excellent customer service by responding quickly to inquiries.
- Assisted with laundry duties such as washing towels and sheets.
- Folded linen neatly for storage or transport to laundry area.
- Informed supervisor when additional cleaning tasks were required during shift.
- Ensured that all lost and found items were handled properly per policy.
- Swept hallways, lobbies and stairwells on a daily basis.
- Stripped beds of soiled linen upon checkout of guests from their rooms.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
- Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
- Swept, scrubbed and polished floors with mops and brooms.
- Emptied wastebaskets and cleaned ashtrays to transport trash and waste to disposal areas.
- Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
Home Health Care Attendant
Freedom Care
The Bronx, New York
04.2021 - Current
- Provided in-home personal care, such as bathing, dressing, and grooming assistance.
- Assisted with meal preparation and light housekeeping tasks.
- Monitored patient vital signs and reported changes to the physician or nurse.
- Transported patients to medical appointments and errands, as needed.
- Provided emotional support to patients and their families.
- Assisted with mobility issues, such as using a walker or wheelchair.
- Helped monitor medication schedules, ensuring timely administration of medications.
- Educated family members on proper care techniques for the patient's condition.
- Organized daily activities for patients according to individual needs and preferences.
- Offered companionship by engaging in conversations and activities with patients.
- Maintained accurate records of patient care services provided each day.
- Performed light cleaning duties within the home environment to ensure safety standards were met.
- Helped set up medical equipment used in the home health setting.
- Ensured that all medical supplies were properly stocked and inventoried.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped client with medication self-administration.
Sales Cashier
Inhale Smokeshop and Lounge
The Bronx, New York
08.2024 - Current
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Scanned items, accepted payments, and provided change as necessary.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
- Maintained cleanliness of checkout areas.
- Processed returns and refunds according to company procedures.
- Answered customer questions regarding store policies, products, services, prices.
- Checked expiration dates on merchandise for quality assurance purposes.
- Assisted customers with loading purchases into their vehicles or bags.
- Verified credit card transactions using POS system software.
- Organized shelves and displays to maintain an orderly appearance throughout the store.
- Balanced daily sales reports with receipts from each register at the end of shift.
- Monitored levels of supplies such as paper rolls, ribbons, ink cartridges.
- Performed cashier opening and closing duties such as counting out tills and preparing deposits for bank runs.
- Resolved customer complaints in a courteous manner while following company policy guidelines.
- Ensured compliance with all safety regulations within assigned area of responsibility.
- Provided excellent customer service by being knowledgeable about store products and services.
- Stocked shelves with new merchandise when needed.
- Operated cash registers efficiently and accurately during peak times.
- Followed proper payment processing procedures including credit cards and checks.
Education
High School Diploma -
Knowledge And Power Preparatory Academy Internatio
500 East Fordham Rd05-2012
Some College (No Degree) -
Bronx Community College
Bronx, NYSkills
- Client Confidentiality
- Meal Preparation
- Personal Hygiene Assistance
- Patient Monitoring
- Compassionate Caregiving
- Organizational abilities
- Medication organization
- Patient Care
- Toileting assistance
- Dressing assistance
- Feeding Assistance
- First aid and safety
- Housekeeping
- Personal care services
- Client safety and first aid
- Compassionate client care
- Recording vital signs
- Light Housekeeping
Timeline
Sales Cashier
Inhale Smokeshop and Lounge
08.2024 - Current
Home Health Care Attendant
Freedom Care
04.2021 - Current
Hotel Housekeeper
Marriot Hotel
03.2020 - 03.2021
Home Health Care Attendant
CHCA
04.2014 - 12.2020
High School Diploma -
Knowledge And Power Preparatory Academy Internatio
Some College (No Degree) -
Bronx Community College