Asia Graves
Asheboro,NC
Summary
Dedicated and results driven Sales Development Representative with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and proactive and thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
10
10
years of professional experience
Work History
Property Management Assistant
Coleridge Road Apartments
02.2022 - 05.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns over single properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Low-income/HUD property management of approximately 100 units.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Transportation Management Coordinator
BGTI Logistics Services
07.2019 - 12.2021
- Coordinated and monitored movement of personnel and cargo statewide.
- Coordinated schedules and communicated changes to customers.
- Identified appropriate travel routes in accordance with applicable traffic and state regulations and guidelines.
- Worked with service providers to resolve issues and correct delays.
- Maintained operations in compliance with NC DOT regulations.
- Trained new team members on proper and safe use of tools and equipment.
- Handled day-to-day shipping and receiving overseeing 3-4 shipments per day.
Store Manager
Metro PCS
04.2015 - 04.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Boosted sales by 125% and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Customer Service Sales Representative
PepsiCo Bottling Group
01.2013 - 03.2015
- Discussed product features and details to customers to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone and email communication in call center environment.
- Logged customer data into company CRM system to foster strong account management and rapport.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Consistently was a top seller improving revenue with strategic upselling of products and services to existing customers.
Education
Bachelor of Science - Economics
Winston Salem State University
Winston-Salem, NC07.2019
Skills
- Team Player
- Sales Quota Achievement
- Email Marketing
- Team Collaboration
- Relationship Building
- Communication
- CRM Tools
- Strategic Planning
- Transportation Coordination
- Dispatching Procedures
Timeline
Property Management Assistant
Coleridge Road Apartments
02.2022 - 05.2023
Transportation Management Coordinator
BGTI Logistics Services
07.2019 - 12.2021
Store Manager
Metro PCS
04.2015 - 04.2019
Customer Service Sales Representative
PepsiCo Bottling Group
01.2013 - 03.2015
Bachelor of Science - Economics
Winston Salem State University
Similar Profiles
Jay CaleyJay Caley
Owner CEO at Tower Road ApartmentsOwner CEO at Tower Road Apartments
Carime LugoCarime Lugo
Assistant Manager at Flamingo Road ApartmentsAssistant Manager at Flamingo Road Apartments
Kendra SmithKendra Smith
Office Assistant at Cooper Road Plaza ApartmentsOffice Assistant at Cooper Road Plaza Apartments