Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia Greer

Memphis,TN

Summary

Dynamic professional with a proven track record at Southwest Airlines, excelling in customer service and emergency response. Adept at problem-solving and process optimization, I enhance team collaboration and maintain high standards of safety and efficiency. Committed to fostering positive environments and achieving operational excellence in fast-paced settings.

Overview

17
17
years of professional experience

Work History

Truck Driver

Swift Transportation
09.2023 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Flight Attendant

Southwest Airlines
09.2022 - 09.2023
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Deputy Jailer

Shelby County Sheriff Department
12.2017 - 09.2022
  • Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
  • Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
  • Implemented new programs to address inmate needs such as mental health support and addiction recovery resources.
  • Conducted regular headcounts to verify the presence of all assigned inmates within the housing unit.
  • Contributed to maintaining a secure facility by diligently monitoring inmate activities and behavior.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.

Site Supervisor

Allied Universal Security Services/ Nike Contract
06.2016 - 12.2017
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Developed work schedules for team members to maximize shift coverage.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
  • Negotiated with local authorities for necessary permits and licenses, ensuring legal compliance and project continuity.

Human Resources Specialist

Shelby County Sheriff Department
07.2012 - 12.2016
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.
  • Boosted employee retention rates, offering competitive benefits and fostering supportive work environment.
  • Enhanced internal communication strategies, resulting in improved information flow across departments.
  • Advocated for employee wellness programs, contributing to healthier workplace.
  • Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.

Material Handler

Nike
05.2008 - 07.2012
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Optimized storage solutions, creating more efficient use of warehouse space.
  • Implemented barcode system for inventory management, streamlining tracking process.
  • Maintained accurate inventory levels to prevent stock outages, conducting weekly inventory audits.
  • Ensured compliance with safety regulations, leading to reduction in workplace accidents.
  • Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.

Education

Criminal Justice

Southwest Tennessee Community College
Memphis, TN

High School Diploma -

Germantown High School
Memphis, TN
05-2008

Skills

  • Customer service
  • Time management
  • Problem solving
  • Forklift operation
  • Team collaboration
  • Effective communication
  • Adaptability to change
  • Process optimization
  • Data entry
  • Document accuracy
  • Human resources expertise
  • Emergency response

Timeline

Truck Driver

Swift Transportation
09.2023 - Current

Flight Attendant

Southwest Airlines
09.2022 - 09.2023

Deputy Jailer

Shelby County Sheriff Department
12.2017 - 09.2022

Site Supervisor

Allied Universal Security Services/ Nike Contract
06.2016 - 12.2017

Human Resources Specialist

Shelby County Sheriff Department
07.2012 - 12.2016

Material Handler

Nike
05.2008 - 07.2012

Criminal Justice

Southwest Tennessee Community College

High School Diploma -

Germantown High School

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Asia Greer