Asia Griffin
Chicago,IL
Summary
Professional with experience in cash handling and customer service, demonstrating proficiency in operating cash registers and processing various payment methods. Maintained accurate records of transactions while ensuring a clean and organized checkout area. Trained new staff on register operations and store policies, contributing to improved team performance and customer satisfaction. Engaged with customers to provide product information and support, fostering loyalty through effective communication and problem-solving skills.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Cashier
Food4Less
Chicago, IL
11.2022 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier Team Lead
Popeyes® Louisana Kitchen
Chicago, IL
06.2022 - 11.2022
- Monitored cashier performance, providing feedback as needed.
- Trained new cashiers on proper use of registers and store policies.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Coordinated with other departments when additional support was needed during peak hours.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
Bachelor of Arts - Sociology
Grand Canyon University
Phoenix, AZ 08.2022 - 06.2025
Skills
- Data analysis
- Research methods
- Statistical software
- Customer service
- Communication skills
- Employee training
- Problem solving
- Time management
- Product knowledge
Timeline
Cashier
Food4Less
11.2022 - Current
Bachelor of Arts - Sociology
Grand Canyon University
08.2022 - 06.2025
Cashier Team Lead
Popeyes® Louisana Kitchen
06.2022 - 11.2022