Asia Henderson
Atlanta,GA
Summary
Current Medical Assistant student pursing an entry-level position to utilize patient care, clinical procedure, and medical office support while contributing to a positive and efficient healthcare environment, with a passion for growth in the healthcare field.
Overview
6
6
years of professional experience
Work History
Trainer
Chick-fil-A
Atlanta, Georgia
08.2024 - Current
- Trained team members on point-of-sale (POS) systems, order accuracy procedures, and food safety standards.
- Mentored new hires by demonstrating workflows, providing real-time feedback, and ensuring adherence to company policies.
- Communicated clearly and professionally with trainees and leadership to support team performance and customer satisfaction.
Concierge
Planned Companies
Atlanta, GA
11.2022 - 01.2023
- Guided all incoming deliveries and created daily tracking logs for vendors and deliveries.
- Informed co-workers of upcoming appointments and maintenance requests.
- Maintained integrity when working with clients.
Concierge/Front Desk Receptionist
NFC Amenity Management
Atlanta, GA
10.2021 - 04.2022
- Maintain the 'Hub' of the property by coordinating resident requests in a timely manner, including housekeeping, mail packages, and vendor activity.
- Directed all incoming phone calls for appointments and meetings.
- Provided knowledgeable and comprehensive information regarding surrounding areas.
Fulfillment Associate
Walmart
Atlanta, GA
08.2020 - 05.2021
- Guided purchasing while identifying the customers needs.
- Spearheaded resolving customer issues and concerns.
- Located merchandise and promoted company products and services.
Education
Some College (No Degree) - Medical Assistant Diploma
Atlanta Technical College
Atlanta, GASkills
- Effective communication
- Problem resolution
- Customer service
- Patients' vital signs
- Adaptable
- Patient care
- Attention to detail
- Venipuncture and phlebotomy
- Patient scheduling
- Clinical and administrative support
Timeline
Trainer
Chick-fil-A
08.2024 - Current
Concierge
Planned Companies
11.2022 - 01.2023
Concierge/Front Desk Receptionist
NFC Amenity Management
10.2021 - 04.2022
Fulfillment Associate
Walmart
08.2020 - 05.2021
Some College (No Degree) - Medical Assistant Diploma
Atlanta Technical College