Asia Jackson
Summary
Forward-thinking team leader with a proven track record of efficiently operating departments to meet goals. Skilled at matching employees with roles that maximize their performance, resulting in successful outcomes. Proactive and hardworking, constantly focused on driving continuous operational improvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonic Drive-In
09.2022 - Current
- Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Resident Assistant
Southeastern Louisiana University
08.2023 - 05.2024
- Residents Assistants are accountable for the administration and implementation of various responsibilities that work towards building a positive community environment, assisting with the growth and development of residents, and providing emergency and crisis response to their community.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Southeastern Louisiana University
Hammond, LA05.2026
Skills
Leadership
Staff Training and Development
Communication
Problem Solving
Management
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Certification
- Adobe Certified Professional, 04/2022
- Microsoft Word Certified, 12/2019
- Adobe Photoshop, 04/2022
Campus Involvement
- Lions with Hope Bible Study Group, 2022- Present
- Women in Business, 2023- Present
- Student Support Services, 2022- Present
- Black Student Union Member, 2024- Present
- Code Green Stomp & Shake Member, 2024- Present
Volunteer Experience
Feed the Multitude, Feed the Multitudes is a giant free food festival held annually on the 4th of July. Each 4th of July, I help provide hot meals, desserts, drinks, and snowballs along with free groceries, haircuts, manicures, and hundreds of pairs of shoes to those in need. It's a great day that includes fun for the children, gospel music, preaching, prayer, and water baptism.
References
- Melba Oubre, (225) 206-0608
- Hanna Simmons, (985) 403-2103
- Cecile Armant, (225) 206-7048
Timeline
Resident Assistant
Southeastern Louisiana University
08.2023 - 05.2024
Assistant Manager
Sonic Drive-In
09.2022 - Current
Southeastern Louisiana University