Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Asia Johnson

Westminster

Summary

Experienced with permit processing, regulatory compliance, and project coordination. Utilizes efficient organizational skills to ensure timely approvals and adherence to regulations. Knowledge of effective communication and teamwork to achieve seamless project execution.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Permit Coordinator

Apex Plumbing Inc.
07.2024 - Current


  • Schedule locates and Inspections.
  • Maintained licenses, bonds, and COIs.
  • Managed permit application submissions, resulting in faster approval times for clients.
  • Resolved permitting issues promptly, minimizing delays for construction projects.
  • Expedited permit approvals by effectively communicating project details to relevant authorities.
  • Assisted clients in navigating complex permitting requirements, facilitating successful project completion.
  • Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
  • Streamlined permit processes by coordinating with multiple departments and agencies.
  • Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
  • Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
  • Ensured compliance with regulations through careful review of project plans and documentation.
  • Developed strong relationships with key stakeholders, leading to smoother coordination efforts.
  • Performed routine data entry or document management.
  • Updated documents such as municipal codes and city charters.
  • Updated operational records or licensing information using computer terminals.
  • Created documents with applicant information and verified data against [Type] database information.

Permit Coordinator

Mears Group Inc
07.2023 - 06.2024
  • Managed permit application submissions, resulting in faster approval times for clients.
  • Resolved permitting issues promptly, minimizing delays for construction projects.
  • Expedited permit approvals by effectively communicating project details to relevant authorities.
  • Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
  • Streamlined permit processes by coordinating with multiple departments and agencies.
  • Coordinated training sessions for new Permit Coordinators to ensure consistent understanding of policies and procedures across the team.
  • Provided exceptional customer service throughout the permitting process, fostering client satisfaction and repeat business.
  • Ensured compliance with regulations through careful review of project plans and documentation.
  • Evaluated current processes regularly for optimization opportunities that improved overall efficiency.
  • Advised clients on required documents and necessary steps in obtaining permits to streamline their experience.
  • Collaborated with other team members to develop strategies for overcoming permitting obstacles.
  • Conducted thorough due diligence on client projects, identifying potential permitting challenges early in the process.
  • Maintained up-to-date knowledge of regulatory changes, ensuring accurate guidance for clients.
  • Performed routine data entry or document management.
  • Updated documents such as municipal codes and city charters.
  • Updated operational records or licensing information using computer terminals.

Veterinary Receptionist

BluePearl Pet Hospital
03.2022 - 06.2023
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
  • Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
  • Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Entered data from pet records and office visits into computer system.
  • Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
  • Contributed to positive work environment through excellent teamwork and collaboration with staff members.
  • Maintained confidentiality of sensitive client information while handling financial transactions accurately.
  • Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Increased accuracy of medical records by diligently updating patient information during each visit.
  • Maintained current and accurate medical records for patients.
  • Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
  • Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
  • Boosted clinic revenue with accurate billing and invoicing procedures.
  • Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
  • Supported veterinary team with efficient management of supplies, ensuring all necessary materials were available for procedures.

Veterinary Assistant/Receptionist

Belcaro Animal Hospital
06.2021 - 03.2022
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
  • Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
  • Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Entered data from pet records and office visits into computer system.
  • Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
  • Contributed to positive work environment through excellent teamwork and collaboration with staff members.
  • Maintained confidentiality of sensitive client information while handling financial transactions accurately.
  • Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Increased accuracy of medical records by diligently updating patient information during each visit.
  • Maintained current and accurate medical records for patients.
  • Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
  • Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
  • Boosted clinic revenue with accurate billing and invoicing procedures.
  • Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
  • Supported veterinary team with efficient management of supplies, ensuring all necessary materials were available for procedures.

Veterinary Assistant

Animal Emergency and Specialty Center
01.2021 - 06.2021
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Administered medications to animals in treatment and documented changes in condition.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Assisted senior staff with blood analyses and physical assessments.
  • Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.

Kennel Attendant

HOBNOB
09.2020 - 12.2020
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
  • Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
  • Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
  • Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
  • Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
  • Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Provided top-notch customer service to every customer and exceptional care to animals.
  • Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.

Line Cook

Pechanga Resort Casino
11.2018 - 03.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Manager/Bail Agent

Team One Bail Bond Agency
08.2016 - 03.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Education

Bachelor's degree - Business Administration

Colorado Technical University
Denver, CO
04.2025

Skills

  • Microsoft Outlook
  • Time Management
  • Front Desk
  • Medical Imaging
  • Customer support
  • Computer Skills
  • Microsoft Word
  • Data entry
  • Sales
  • Customer service
  • Project leadership
  • Laboratory Experience
  • Animal Handling
  • Veterinary Assistant
  • Animal Restraint
  • Project coordination
  • Microsoft Excel
  • Clerical Experience
  • Project Management
  • Animal Care
  • Human Resources
  • Pet Care
  • Medication Administration
  • Hospital Experience
  • Kennel Experience
  • Microsoft Powerpoint
  • Management
  • Construction
  • Commercial construction

Certification

  • OSHA 30 Present
  • CAPM February 2025 to Present
  • Certified Associate In Project Management
  • Certified Notary Public
  • Driver's License

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Permit Coordinator

Apex Plumbing Inc.
07.2024 - Current

Permit Coordinator

Mears Group Inc
07.2023 - 06.2024

Veterinary Receptionist

BluePearl Pet Hospital
03.2022 - 06.2023

Veterinary Assistant/Receptionist

Belcaro Animal Hospital
06.2021 - 03.2022

Veterinary Assistant

Animal Emergency and Specialty Center
01.2021 - 06.2021

Kennel Attendant

HOBNOB
09.2020 - 12.2020

Line Cook

Pechanga Resort Casino
11.2018 - 03.2020

Manager/Bail Agent

Team One Bail Bond Agency
08.2016 - 03.2020

Bachelor's degree - Business Administration

Colorado Technical University

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Asia Johnson