Asia Jones
Metairie,LA
Summary
Energetic Brand Ambassador with 4 years of experience successfully promoting products. Expert at drawing large crowds, explaining product benefits and using strategic selling tactics to increase revenue. Skilled in public speaking, brand development, brand marketing and customer interaction.
Overview
3
3
years of professional experience
Work History
Service Ambassador
Target
Metairie , LA
06.2020 - Current
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Documented problems and corrective actions to maintain records.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Rang up customers by processing cash and credit payments to complete sales transactions on average.
- Worked flexible hours across night, weekend and holiday shifts.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Collaborated with demonstration team to engage large crowds.
Library Assistant
Southern University At New Orleans
New Orleans, LA
08.2019 - 05.2020
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Collected and processed fines on overdue library materials.
- Maintained secure environment by monitoring visitors at front desk.
- Placed books on proper shelves when returned to circulation.
- Assisted librarian with conducting library orientation for new assistants.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Closely monitored front desk visitors to maintain secure and clean environment.
- Provided assistance and support to staff in regard to facility maintenance, security and services.
Education
Bachelor of Science - Criminal Justice
Southern University At New Orleans
New Orleans, LASkills
- Complaint resolution
- Technical Support
- Social media expertise
- Retail Merchandising
- Public speaking
- First Aid/CPR
- Negotiation
- Financial Management
- Staff education and training
- Goal-setting
- Microsoft Word and Powerpoint
Timeline
Service Ambassador
Target
06.2020 - Current
Library Assistant
Southern University At New Orleans
08.2019 - 05.2020
Bachelor of Science - Criminal Justice
Southern University At New Orleans
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