Summary
Overview
Work History
Education
Skills
Professional Development
Community Involvement
References
Timeline
Generic

Asia Jones

Elk Grove,CA

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

6
6
years of professional experience

Work History

Interim Administrative Assistant

ARC- Language and Communication
Sacramento, CA
04.2024 - Current
  • Oversee Student help and Temp classified employees
  • Process invoices and Budget Modification Forms
  • Manage requisitions and online orders
  • Handle grade change requests for Faculty/students
  • Coordinate faculty course scheduling and staffing
  • Manage communication via email and phone
  • Calculate full-time Faculty equivalency (FTE)
  • Assist with instructional load balancing
  • Generate daily enrollment reports
  • Schedule appointments with the Dean
  • Assist with hiring coordination
  • Serve on assigned committees
  • Submit Campus Base Requisitions for vendor payments
  • Facilitate remote communication with staff using TEAMS
  • Manage timesheet submissions for staff
  • Handle PRT submissions
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Developed project plans for various tasks assigned by upper management.

Clerk III LRC Tutoring Program

American River College
Sacramento, CA
08.2019 - 04.2024
  • Book appointments for students using the PENJI database
  • Oversee student help at the front counter
  • Review timesheets for 25 student tutors
  • Maintained inventory levels of office supplies and equipment as needed.
  • Developed detailed spreadsheets to track financial data and trends.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Provided administrative support such as scheduling appointments or meetings.
  • Maintain confidential student records, and collect employment packets.
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.

Interim Administrative Assistant- Natomas

American River College
Sacramento, CA
03.2023 - 09.2023
  • · Assist administrator with office organization and detail and recommend operating practices and procedures to create new or to revise existing methods
  • · Implement systems to improve internal process in support of changing departmental and District needs
  • · Answer inquiries requiring knowledge of college and District resources, activities, services, policies and procedures and refer inquiries as appropriate

· Schedule meetings, conferences and appointments

· Maintain calendars for managers and/or professional staff

· Make arrangements for travel, meetings, and conferences, and process travel claims

· Prepare materials for presentations and instruction

· Prepare records and reports for District and/or external agencies

· Independently prepare correspondence, memoranda, agendas, reports, technical requests, and other materials, including information of a confidential nature

· Prepare required District and departmental documents including, but not limited to, travel forms

· Assist in developing and publishing curriculum and committee calendars

· Assist in preparing material for published class schedules, catalogs, student guides, newsletters, bulletins and registration

· Develop and maintain forms

· Verify and calculate full-time equivalency (FTE) and instructional load for faculty

· Prepare adjunct faculty assignment paperwork and related documents

· Assist with coordination of department hiring and orientation processes


Coordinator

UPS Customer Center
Sacramento , CA
10.2018 - 12.2018
  • • Establish and maintain roster of available employee resources
    • Assist with uniform distribution, equipment, job aids and supplies
    • Access and leverage all planning and management tools
    • Assign helpers to drivers
    • Track and verify helper performance
    • Distribute paychecks
    • Resolve problems and issues

Education

Bachelors of Arts Family and Consumer Science -

California State University, Sacramento
05.2014

Skills

  • Proficient in Microsoft Suite
  • SARS
  • Zoom
  • Database Management
  • Cranium Café
  • Penji
  • Peoplesoft Financials
  • Peoplesoft Campus Solutions
  • Proven ability to use professional judgment and strong problem-solving skills
  • Excellent organizational and record management skills
  • Strong customer service
  • Able to take initiative and professional judgment to plan, organize, and perform assigned duties
  • Take the lead responsibility for overseeing Student Help and Staff
  • Strong communication skills
  • Online requisition
  • Purchasing Campus Based GT-Forms

Professional Development

Equip Equity Training
   Los Rios Community College, American River College
         •Key Learnings: Developed strategies for promoting diversity          and equity in the workplace, gained tools for addressing unconscious bias, and enhanced skills in fostering inclusive team dynamics.

Diversity, Equity and Inclusion Training Program Organization         

      City of Sacramento After School Organization                      

                  • Key Learnings: Developed strategies for promoting diversity and fostering an inclusive work environment.

Community Involvement

  • Daughter of Zion Enterpryz, Mentor for young girls, Group Leader, Sacramento, CA 2008 to Present
  • Sutter General Hospital, Volunteer internship, Sacramento, CA 2010
  • National Council on Alcoholism and Drug Dependence, Volunteer internship, Sacramento, CA 2013

References

References available upon request.

Timeline

Interim Administrative Assistant

ARC- Language and Communication
04.2024 - Current

Interim Administrative Assistant- Natomas

American River College
03.2023 - 09.2023

Clerk III LRC Tutoring Program

American River College
08.2019 - 04.2024

Coordinator

UPS Customer Center
10.2018 - 12.2018

Bachelors of Arts Family and Consumer Science -

California State University, Sacramento
Asia Jones