Asia Jones
Washington,DC
Summary
Creative and vibrant Youth Engagement Specialist, seeking promotion to Management Analyst II position. Experienced in empowering youth and fostering resilience through innovative engagement strategies and data-driven decision-making. Efficient problem solver with skills in team building, community linage, resource advocacy, and improving safety and prevention efforts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Manager
Institute of Public Health and Innovation (IPHI)
06.2020 - 09.2022
- Led a team of 247 specialist staff across 22 local health department districts, achieving a 95% compliance rate in public health assistance protocols
- Implemented data-driven strategies that improved program efficiency by 20%, resulting in faster response times during health emergencies
- Coordinated monthly inter-agency efforts, fostering collaboration between health departments and planning & development services
- Co-Managed an $8M+ contract for Emergency Response, ensuring successful project delivery and stakeholder satisfaction.
Child/Adult Protective Service
Prince William County Government
08.2021 - 04.2022
- Conducted over 50 thorough investigations of suspected abuse, neglect, and exploitation cases, ensuring child safety and family preservation
- Developed comprehensive safety plans for at-risk families, resulting in a 40% reduction in repeated incidents
- Reviewed and maintained case history for all allegations through the utilization of the Online Automated Services Information System (OASIS), a state-wide computerized database
- Collaborated with community resources to provide holistic support, improving family stabilization outcomes by 30%.
Overnight Intake Counselor Relief
Second Story
04.2017 - 12.2021
- Provided crisis intervention services when needed, quickly assessing situations and connecting clients with emergency resources or support networks as appropriate.
- Conducted assessments and safety planning for at-risk youth including scheduling therapy sessions, contracting for safety with over 200+ youth, and relaying critical information to parents and caretakers
- Facilitated smooth transitions between various service providers by coordinating care plans across multiple disciplines as needed for each client''s unique situation.
Probation Counselor I
Fairfax County Juvenile Detention Center
12.2019 - 06.2020
- Provided direct care by ensuring that behavior plans were followed, modeled appropriate social behaviors, and monitored recreational activities
- Provided detailed documentation on the behaviors of youth for mental health assessments, court hearing proceedings or relevant information on youth's progress or concerns as needed.
- Assessed short term goals, counsels juveniles and provides opportunities for positive change by redirecting and motivating.
- Facilitated group counseling sessions to address common issues among probationers, fostering a supportive environment for positive change.
- Handled over 9+ full-cycle caseloads per month.
Geriatric Support Services Coordinator (GSSC)
South Shore Elder Services
05.2015 - 02.2017
- Conducted comprehensive assessments for 400+ members of the elder population for new member intakes or recurring reassessment for existing members enrolled in Senior Care Organization (SCO) for ongoing case management
- Performed a comprehensive evaluation of members to determine the full scope of members’ needs; assessed their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs)
- Developed and implemented Individualized Plans of Care (ICP) in agreement with members and their Primary Care Team (PCT) by maintaining a continuous coordinated effort in liaisons with the general assembly, state agencies, and the general public
- Implemented and arranged in-home social support services.
Direct Care Worker (Overnight)
Ascentria The Ruth House Teen Parenting Program
08.2014 - 02.2017
- Provided direct care services to teen mothers & their children within an emergency shelter by supporting individuals with parental guidance, physical/mental health concerns in dealing with routine needs and complex problems resolutions
- Assisted residents with transitioning and adaptation to independent living along while developing positive coping and communication skills
- Collaborated with case managers on service updates needs for clients via documentation and/or verbal communication
- Conducted intakes with new clients which included; reviewing shelter rules, policies, tours of the shelter, completing intake paperwork, and providing needed personal supplies
- Conducted 30 minutes nightly checks to ensure security and safety of all residents.
Residential Counselor
Justice Resource Institute
07.2013 - 08.2014
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Delivered summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success through daily documentation
- Assisted 15+ residents daily in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
Education
Master of Science - Criminal Justice, Juvenile Justice & Trauma-Informed Certificate
University of Baltimore
Baltimore, MD12.2023
Bachelor of Science - Criminal Justice
Lincoln University
Oxford, PA06.2011
Student Abroad/Exchange Program - Criminal Justice and Anthropology Study
United States International University
Kenya, Africa01.2011
Skills
- Conflict de-escalation
- Safety Monitoring
- Crisis Response
- Project Management
- Motivational Interviewing
- Community Networking
- Mental health awareness
- Safety Planning
- De-Escalation Techniques
- Organizational Skills
Certification
- Adverse Childhood Experiences (ACEs) Certification- June 2023
- Google Project Management, Coursera, Prospective Completion- January 2023
- FEMA- Emergency Management Institute (EMI), National Incident Management System (NIMS) Training
- National Victims Assistance Academy (NVAA), Office for Victims of Crime Training and Technical Assistance Center (OVC TTAC), Victims Services Assistance Leadership Training Program (VAT) Certification
- Northern Virginia Juvenile Detention, Aggression Responsive Training
- Handle with Care Training, Behavior Management Certification
- Crisis De-escalation Training Program
- Managing Aggressive Behavior (MAB) certification
- Massachusetts Child & Adolescents Strengths and Needs (CANS), Training and State Certification
Vaccinations
Fully-vaccinated and boosted with Pfizer as part of the emergency response team.
Timeline
Child/Adult Protective Service
Prince William County Government
08.2021 - 04.2022
Program Manager
Institute of Public Health and Innovation (IPHI)
06.2020 - 09.2022
Probation Counselor I
Fairfax County Juvenile Detention Center
12.2019 - 06.2020
Overnight Intake Counselor Relief
Second Story
04.2017 - 12.2021
Geriatric Support Services Coordinator (GSSC)
South Shore Elder Services
05.2015 - 02.2017
Direct Care Worker (Overnight)
Ascentria The Ruth House Teen Parenting Program
08.2014 - 02.2017
Residential Counselor
Justice Resource Institute
07.2013 - 08.2014
Master of Science - Criminal Justice, Juvenile Justice & Trauma-Informed Certificate
University of Baltimore
Bachelor of Science - Criminal Justice
Lincoln University
Student Abroad/Exchange Program - Criminal Justice and Anthropology Study
United States International University
- Adverse Childhood Experiences (ACEs) Certification- June 2023
- Google Project Management, Coursera, Prospective Completion- January 2023
- FEMA- Emergency Management Institute (EMI), National Incident Management System (NIMS) Training
- National Victims Assistance Academy (NVAA), Office for Victims of Crime Training and Technical Assistance Center (OVC TTAC), Victims Services Assistance Leadership Training Program (VAT) Certification
- Northern Virginia Juvenile Detention, Aggression Responsive Training
- Handle with Care Training, Behavior Management Certification
- Crisis De-escalation Training Program
- Managing Aggressive Behavior (MAB) certification
- Massachusetts Child & Adolescents Strengths and Needs (CANS), Training and State Certification
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