Asia Jones-Blocker
Orange,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
Manager
Micheal's Craft Store
East Hanover, NJ
09.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
Sales Associate
Marshalls
Elizabeth, NJ
01.2018 - 11.2018
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
Cashier
Chuck E Cheese
East Hanover, NJ
03.2017 - 06.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Teacher's Assistant
Montclair Child Development Center
Orange, NJ
12.2015 - 06.2016
- Provided individualized assistance to students with special needs in the classroom.
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Coordinated daily tasks between teachers and other staff members.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Assisted teachers with instruction and provided clerical support for diverse needs.
Assistant Teacher
candle lakes child care center
Blythewood, SC
04.2010 - 06.2010
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Encouraged positive behavior with rewards and incentives.
- Attended faculty meetings as requested by the lead teacher.
Junior Counselor
Richland County Recreation Commission
Blythewood, SC
06.2008 - 08.2008
- Instructed campers on proper use of recreational equipment and facilities.
- Provided guidance to campers in the areas of social, emotional, and physical development.
- Demonstrated leadership skills while leading activities such as arts and crafts, sports, swimming, and outdoor games.
- Assisted with mealtime supervision and clean-up duties.
- Maintained a safe environment for all campers by enforcing safety rules and regulations.
- Organized special events including field trips, parties, and other activities.
- Monitored camper behavior to ensure compliance with established rules and expectations.
- Encouraged positive interpersonal relationships among campers through conflict resolution strategies.
- Conducted daily health checks ensuring that each camper was free from injury or illness.
- Communicated regularly with parents and guardians regarding their child's progress at camp.
Education
High School Diploma -
Blythewood High School
Blythewood, SC05-2010
Skills
- Policy Implementation
- Strategic Planning
- Staff Development
- Team Leadership
- Staff Training and Development
- Sales Techniques
Timeline
Manager
Micheal's Craft Store
09.2022 - Current
Sales Associate
Marshalls
01.2018 - 11.2018
Cashier
Chuck E Cheese
03.2017 - 06.2017
Teacher's Assistant
Montclair Child Development Center
12.2015 - 06.2016
Assistant Teacher
candle lakes child care center
04.2010 - 06.2010
Junior Counselor
Richland County Recreation Commission
06.2008 - 08.2008
High School Diploma -
Blythewood High School
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