ASIA LEITE
Tampa,FL
Summary
As a well-rounded, hard-working, and dedicated professional, my main objective is to secure a place within a company where I can grow and apply the skills and experience I have gained. I am confident that my extensive professional experience and diverse skill set make me a valuable asset for your team.
Overview
9
9
years of professional experience
Work History
Litigation Legal Assistant
Morgan & Morgan
12.2022 - 06.2024
- Coordinated with expert witnesses and scheduled deposition preparation meetings with client
- Assisted in preparation of settlement agreements and release forms
- Requested bill and lien reductions to maximize settlement for client
- Managed large volumes of discovery materials, including organizing and indexing documents
- Facilitated communication between clients, opposing counsel, courts, and agencies
- Drafted pleadings, motions, briefs, and other court filings under attorney supervision
- Managed attorney's daily calendar including deadlines for filings and hearings
- Interviewed clients on interrogatories and recorded answers in writing, reviewing answers with attorneys and preparing answers in final form for submission.
Remote Order Processor/Account Manager & Administrative Assistant
FOH 360
12.2022 - 07.2023
- Greeting customers/clients, answering a high volume of calls & providing excellent customer service
- Perform various HR duties such as documenting employee new hires & departures
- Reconcile client accounts
- Stay up to date with changes in State and Federal transportation laws, regulations, and procedures
- Assist with accounting internal projects, including invoicing, purchase orders, and expense reports
- Educated customers about billing, payment processing and support policies and procedures.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and backed up other customer service managers.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Maintained up-to-date knowledge of product and service changes.
Executive Administrative Assistant
Hull & Company
08.2020 - 11.2022
- Preparing, drafting, proofreading, cross-referencing, and revising documents and correspondence
- Make travel arrangements, coordinate appointments, conferences and meetings; maintain and manage the office calendar
- Greeting customers/clients, answering a high volume of calls & providing excellent customer service
- Perform various HR duties such as documenting employee new hires & departures
- Reconcile client accounts
- Provide administrative support to the team
- Maintain and update databases, spreadsheets, and other documents, as needed.
Dispatcher
Integrity Express Logistics
09.2015 - 06.2020
- Managed transportation functions with ERP software and expert planning for daily operations
- Answered phones and provided directions or reroutes to avoid construction or other delays
- Adjusted routes to account for traffic congestion, road closures, or accidents
- Maintained customer expectations of sourcing and on-time delivery
- Communicated with drivers to provide assignments or exchange information
- Established driver check-in process to check drivers' well-being and location
- Managed shift schedules for team of dispatchers to ensure adequate coverage at all times
- Maintained compliance for programs and tailored operations to deliver comprehensive supply chain support
- Coordinated supply chain operations across planning, logistics and warehouse operations.
Education
Bachelor of Arts - Business Administration And Management
Hillsborough Community College
Tampa, FLundefined
Brandon Senior High School
Brandon, FL05.2013
Skills
- Proficiency in all MS office programs
- Licensed Florida Claim Adjuster
- Project Management
- Strong Organizational
- Communication
- Problem-solving
- Task-driven
- Team-player
- Time-management
- Document Editing/Proofing
- Customer Service
- Ability to work in a fast-paced environment while managing multiple tasks simultaneously
Timeline
Litigation Legal Assistant
Morgan & Morgan
12.2022 - 06.2024
Remote Order Processor/Account Manager & Administrative Assistant
FOH 360
12.2022 - 07.2023
Executive Administrative Assistant
Hull & Company
08.2020 - 11.2022
Dispatcher
Integrity Express Logistics
09.2015 - 06.2020
Bachelor of Arts - Business Administration And Management
Hillsborough Community College
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Brandon Senior High School