Asia Lowe
Katy,TX
Summary
Dedicated HR professional with strong work ethic and exceptional communication skills. Skilled in customer service, HR action processing, and HR decision-making processes. Proficient in data analysis and interpretation of regulations and policies. Eager to learn new tasks and apply training skills in HR to support military operations. Demonstrates excellent teamwork and leadership abilities. Equivalent work experience to GS7 level.
Overview
6
6
years of professional experience
Work History
Automated Logistical Specialist
US ARMY
02.2020 - 11.2023
- Responsible for training on daily operations
- Managed logistics and operations for military missions, ensuring efficient resource allocation and personnel deployment
- Analyzed operational data to improve process efficiency by 15%
- Collaborated with cross-functional teams to achieve organizational goal.
Customer Service Representative (CSR)
HUMAN RESOURCES COMMAND
08.2017 - 02.2020
- Responsible for Tier 1 resolution of IT software and hardware issues, troubleshooting, ticket escalation for users worldwide
- Provides telephonic customer support to users worldwide at the APRD-Human Resources Service Center BR - Customer Service (TAGD)
- Establishes daily workload and inputs proper filters into electronic system, Remedy, process personnel actions, and fill routine and high priority requisitions
- Excellent quality control evaluations in support of government contracts
- Processed routine and high priority requisitions and reviewed assignment authorizations
- Comprehensive knowledge of military laws, rules, regulations, policies, military personnel and administrative regulations and military organizational structures
- Compile reports and other records for action or for information purposes.
Education
North Hardin High School
Radcliff, KYSkills
Data analysis (Excel, SQL) LeadershipOperations management Organizational skills Communication skills Conflict managementCash handling
Logistics Planning
Transportation Management
Logistics Oversight
Strategic Planning
Unpacking and inspections
Supply Restocking
Project Management
Shipping coordination Stock control
Outlook
Warehouse Management Data Collection Warehouse Operations PowerPoint
Equipment dispatch
- Performs classification reviews, analyzes duties, applies classification standards, and write evaluation statements
- Provides recruitment and placement support by responding to inquiries and performing a wide variety of technical support duties
- Arranges physicals, verifies veteran's preference, makes job offers, coordinates, release dates, and processes pre-appointment security check
- Uses various Human Resources software programs to create electronic case file
- Responds to applicants to provide status updates on hiring actions
Timeline
Automated Logistical Specialist
US ARMY
02.2020 - 11.2023
Customer Service Representative (CSR)
HUMAN RESOURCES COMMAND
08.2017 - 02.2020
North Hardin High School