Summary
Overview
Work History
Education
Skills
Timeline
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Asia Martin

Brooklyn,New York

Summary

Hello, I'm Asia! A dependable retail sales professional with experience in dynamic, high-performance environments with skills mastered in processing transactions, handling cash, using registers and arranging merchandise. I'm a detail-oriented team player with strong organizational skills seeking a position that offers an opportunity to grow creatively and professionally.

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Gap Inc
06.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained visual merchandising standards to promote brand image and drive sales.
  • Operated point-of-sale systems efficiently to ensure accurate transactions and customer satisfaction.
  • Collaborated with team members to achieve store goals and maintain a positive work environment.
  • Resolved customer complaints promptly to uphold brand loyalty and retention initiatives.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Greeted customers and provided outstanding customer service.

Retail Sales Associate/Cashier

Burlington
08.2022 - 10.2024
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Effectively collaborating with suppliers, team members, and management to ensure smooth operations.
  • Balancing inventory tasks with other retail responsibilities to maintain efficiency and service levels.
  • Keeping inventory organized through proper labeling, storage, and categorization to streamline the restocking process.

Education

Bachelor of Science - Social Work

College of Staten Island
Staten Island, New York
05-2027

High School diploma -

Richard R Green High School of Teaching
Manhattan, New York
06.2022

Skills

  • Familiarity with point-of-sale (POS) systems
  • Retail technologies
  • Collaboration
  • Flexibility
  • Multi-tasking
  • Transaction handling
  • Inventory management
  • Customer interaction

Timeline

Retail Sales Associate

Gap Inc
06.2025 - Current

Retail Sales Associate/Cashier

Burlington
08.2022 - 10.2024

High School diploma -

Richard R Green High School of Teaching

Bachelor of Science - Social Work

College of Staten Island

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