Asia McFadden
North Chesterfield,VA
Summary
Highly successful and accomplished Project/Implementation Manager with a robust history of executing enterprise-wide projects that drive efficiency and are within budget. Expert in leading cross-functional teams to maintain strong Customer Relationship Management and Enterprise Resource Planning, achieving up to 50% reduction in process cycle times and a 30% improvement in project productivity. Proficient at tracking risk management and adoption strategies, consistently completing projects within budget while ensuring compliance to project scope and enhancing operational effectiveness. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager, PMO
CareFirst BCBS
07.2023 - Current
- Managed 4 cross-functional teams to deliver projects on time, within scope, and under budget.
- Led successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
- Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
- Reduced project costs through diligent budget management and cost-saving measures.
- Championed innovation within PMO by staying informed about industry trends and incorporating cutting-edge strategies into daily operations.
EPMO Project Manager
STEM Healthcare
04.2021 - 07.2023
- Primary point of contact to Key Client to execute core projects
- Conduct impact analysis with the Client to determine appropriate requirements for successful implementation
- Track and document all requirements are documents in the standard project templates and tools and then obtained approval from the Client before initiating builds
- Develop detailed project plans and open item logs for project monitoring
- Collaborate with Project Director, Field Support and Data support teams to deliver Client Readout
- Mitigate Client issues, field issues, project issues, etc
- Implemented new process to document rigorous quality assurance protocol (including creating project intake process, project change requests, risk management library) which resulted in running more efficient processes for future projects.
Program Manager
Advantasure
06.2018 - 04.2021
- Worked closely with executive leadership to strategize innovate business processes and initiatives, resulting in 37% improvement in operational efficiencies
- Created effective plans for managing scheduling, delivering budgeting, performing diverse range of continuous improvement projects with high degree of business risk
- Lead cross-functional team of 8 members across multiple business areas to support project goals
- Developed and maintained project dashboard for executive leadership, providing clear visibility into project status, risks and performance metrics
- Managed vendor relations, executed SOWs, project budges, and deadlines focused on maximum cost savings and tracking project expenditures and costs of materials, labor and services
- Standardized, simplified, rationalized and organized project reporting to improve overall execution
- Coordinated vendors and internal IT teams to customize project database, which directly supported a 15% increase in operational efficiency.
Payment/Operations Analyst
Cenvia
05.2016 - 06.2018
- Serve as Key Operating and Financial Officer for over 16 private healthcare facilities
- Tasked with collecting, accounting, processing, depositing and auditing daily cash payments and Electronic Fund Transfers (EFT’s) for the fiscal integrity of each health clinic
- Identify, investigate, mitigate, troubleshoot, and resolve insurance related underpayments, insurance recoupments, EDI payer issues, eligibility issues, misallocation of resources, and data integration discrepancies
- Collaborate internal teams to identify internal inefficiencies within daily tasks, and challenges within FQHC facilities to increase productivity and minimize risk errors
- Analyze accounts aging reports for third-party follow up teams to examine root causes for claim denials, determine and approve insurance appeals and review non-covered services for denied insurance claims.
Education
Bachelor of Science in Healthcare Administration - Health Administration
Old Dominion University
Norfolk, VA12.2017
Skills
- MS Office
- Change Management
- Cross-Functional Team Leadership
- Risk Management and Mitigation
- Stakeholder Engagement
- Vendor and IT Coordination
- Quality Assurance and Testing
- Training Program Development
- Negotiation Skills
- Resource Allocation and Budget Management
- Data Analysis and Reporting
- Adaptability
- Communication Skills
- Problem-Solving Abilities
- Scope Management
- Technical understanding
- Project Planning
Certification
Project Management Professional (PMP) Certification, George Mason University, Fairfax, VA, 2022
Timeline
Project Manager, PMO
CareFirst BCBS
07.2023 - Current
EPMO Project Manager
STEM Healthcare
04.2021 - 07.2023
Program Manager
Advantasure
06.2018 - 04.2021
Payment/Operations Analyst
Cenvia
05.2016 - 06.2018
Bachelor of Science in Healthcare Administration - Health Administration
Old Dominion University