Asia Mixon
Las Vegas,NV
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Crew Member
Hardee’s
Rocky Point, NC
08.2024 - 11.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Scrubbed and polished counters to remove debris and food.
- Packed fast food products in approved containers, cups, and bags.
- Served food quickly for positive guest experiences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Customer Service Cashier
Dollar General
Daytona Beach, Florida
06.2024 - 08.2024
- Handled escalated customer service issues in a professional manner.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Lifted materials of varied weights on regular basis.
- Monitored guest activities within the building and reported any suspicious behavior to management.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Cashier
McDonald's Restaurant
Rocky Point, North Carolina
10.2023 - 05.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
High School Diploma -
Burk High School
Las Vegas, NV05-2023
Skills
- Multitasking
- Customer satisfaction
- Guest services
- Guest service and assistance
- Time management skills
- Great communication skills
Timeline
Crew Member
Hardee’s
08.2024 - 11.2024
Customer Service Cashier
Dollar General
06.2024 - 08.2024
Customer Service Cashier
McDonald's Restaurant
10.2023 - 05.2024
High School Diploma -
Burk High School