Asia Parker
Lawrenceville,GA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Also an experienced non-medical and medical Care Provider offering 2 years of expertise providing patient care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
Pre-Closer
O'Kelley and Sorohan Attorneys at Law, LLC
Duluth, GA
02.2021 - Current
- Maintain project files during the closing process and make sure files are completed post-closing
- Provide necessary items for law firm to prepare closing binders
- Pursue resolutions of various issues during the due diligence/closing process
- Schedule closing appointments
- Updates the system of record and works daily priorities
- Quickly learns multi-step processes and follows them through
- Maintain contact list with telephone numbers/addresses of all parties involved in transaction
- Prepare internal closing statement and coordinate with Title Company to prepare their closing statement
- Able to professionally communicate verbally and in written form with clients
- Work both independently and as part of a team, and provide exceptional customer service
- Strong organizational and multitasking skills are essential
- Knowledge in the use of SoftPro.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Caregiver
FirstLight Home Care Franchising LLC
Rock Hill, SC
01.2020 - 12.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
EHR Medical Assistant
WakeMed Health & Hospitals
Raleigh, NC
01.2018 - 12.2018
- Kept household areas clean and well-stocked, ran errands, Phone managed laundry and completed weekly grocery shopping
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize special care plans for each patient
- Assisted clients with daily living needs, including bathing, patient assessments and personal grooming, to maintain self-esteem and general wellness
- Medical Records
- Recognized and reported abnormalities and/or changes in management patients' health status to case manager
- Built strong relationships with clients to deliver emotional
- Patient care support and companionship
- EMR, Stocking and replenishing
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented Cash Handling results with accuracy
- Supported duties for diagnostic and technical treatment Organization procedures, such as setting up and operating special medical equipment and apparatus
- Customer service
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- First Aid/CPR
- Maintained detailed records of test results by entering data and patient information into computer
- Communications
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before Feeding assistance depleted
- Obtained client medical history, including medication Hospice and palliative care information, symptoms and allergies
- Sanitized, restocked and organized exam rooms and Companionship and medical equipment
- Emotional support
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering Recording vital signs questions thoroughly
- Completed clinical procedures and gathered patient data for interpretation by physician
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Patient Care Technician
Augusta University Medical Center
Augusta, GA
01.2017 - 03.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Retail Sales Associate
Party City Holdco Inc
Augusta, GA
01.2016 - 11.2016
- Supported efficient and timely replenishment of sales floor merchandise
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Inspected merchandise for quality and arranged proper display location on floor
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Sonic Drive
Hephzibah, GA
01.2013 - 02.2014
- Checked completed orders for accuracy and bagged meals for easy carrying
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
- Maintained professionalism while dealing with high order volumes and quality assurance
- Promoted customer loyalty by efficiently handling food and service complaints
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Maintained clean, sanitized and well-organized food preparation zones
- Completed company training program in record time
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers
- Assisted customers in choosing menu items by providing food complementing information
- Answered guest questions and promoted special products
- Double-checked order accuracy and food quality consistently.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA05.2013
Skills
- Caregiving
- Food Handling
- Hospice Care
- Patient Care
- EMR Systems
- Vital Signs
- Home Care
- Memory care
- Assisted living
- Softpro (1 year)
Timeline
Pre-Closer
O'Kelley and Sorohan Attorneys at Law, LLC
02.2021 - Current
Caregiver
FirstLight Home Care Franchising LLC
01.2020 - 12.2020
EHR Medical Assistant
WakeMed Health & Hospitals
01.2018 - 12.2018
Patient Care Technician
Augusta University Medical Center
01.2017 - 03.2018
Retail Sales Associate
Party City Holdco Inc
01.2016 - 11.2016
Sonic Drive
01.2013 - 02.2014
High School Diploma -
Hephzibah High School
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