Asia Price
Compton,CA
Summary
Adept at enhancing e-commerce strategies and customer satisfaction, I excelled at Walmart by leveraging exceptional communication and problem-solving skills. Achieved high satisfaction ratings through efficient order fulfillment and proactive support, demonstrating a blend of attention to detail and teamwork.
Overview
6
6
years of professional experience
Work History
Digital Shopper
Walmart
03.2018 - Current
.
- Provided exceptional customer service through proactive communication channels such as live chat and social media platforms, fostering loyalty among shoppers.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Certificate - Medical Insurance Billing And Coding
North-West College
Long Beach, CA12.2024
High School Diploma -
Nathaniel Narbonne Senior High School
Harbor City, CA05.2013
Skills
- Order Fulfillment
- E-commerce strategy
- Customer Service
- Prioritizing Orders
- Attention to Detail
- Problem-Solving
- Excellent Communication
- Multitasking and Organization
- Teamwork and Collaboration
- Client satisfaction
Timeline
Digital Shopper
Walmart
03.2018 - Current
Certificate - Medical Insurance Billing And Coding
North-West College
High School Diploma -
Nathaniel Narbonne Senior High School