Asia Ready
Woodhaven
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Ichiban Japanese Steakhouse
08.2023 - Current
- Supervised daily restaurant operations, ensuring excellent guest experiences and smooth service flow.
- Trained, scheduled, and managed staff, fostering a collaborative and efficient work environment.
- Oversaw inventory control, ordering, and vendor relations to optimize costs and reduce waste.
- Delivered high-quality customer service as a bartender and server, handling guest requests and ensuring repeat business.
- Supported promotional initiatives and special events to boost sales and customer engagement.
- Balanced managerial responsibilities with hands-on service, contributing to a strong team culture and customer satisfaction.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Recruiter
Fathom Realty
07.2022 - 07.2023
- Maintained communication records and followed up with interested candidates.
- Conducted market research to identify industry trends and best practices in talent acquisition for improved recruitment outcomes.
- Promoted company benefits and opportunities to attract qualified agents.
- Developed and implemented targeted recruitment strategies to attract top talent across various real estate specialties.
- Managed full-cycle recruitment processes, including sourcing, interviewing, and onboarding candidates for diverse roles.
- Recruited 60 new agents in 6 months
Transaction Coordinator
Saward Team- EXP Realty
08.2019 - 06.2022
- Coordinated transaction processes from contract to closing, ensuring compliance with all legal requirements.
- Managed communication between buyers, sellers, and agents to facilitate smooth transactions.
- Developed and maintained comprehensive filing systems for transaction documentation and client records.
- Ensured accuracy of financial documents, including closing statements and commission disbursements.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Managed 15+ deals at one time
Receptionist
Real Estate One
05.2017 - 08.2019
- Managed front desk operations, ensuring seamless client interactions and efficient appointment scheduling.
- Coordinated communication between clients and agents, enhancing client satisfaction and service delivery.
- Organized property listings and marketing materials to support real estate transactions effectively.
- Developed office procedures that improved workflow efficiency and reduced wait times for clients.
- Oversaw daily administrative tasks, maintaining high levels of accuracy in documentation and data entry.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor's degree - Marketing
Wayne State University
Detroit, MI12-2026
Associate in Arts - Arts
Wayne County Community College District
Detroit, MI06.2017
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Recruitment
- Conflict resolution techniques
- Exceptional customer service
- Problem-solving
- Administrative skills
- Recruiting and sourcing
- Data entry proficiency
- Critical thinking
- Organizational skills
- Time management
- Office administration
- Data inputting
- Customer/Client relations
- Verbal and written communication
- Strong work ethic
- Microsoft proficiency
Certification
- Driver's License Present
- Real Estate License May 2021 to May 2024
Timeline
Restaurant Manager
Ichiban Japanese Steakhouse
08.2023 - Current
Recruiter
Fathom Realty
07.2022 - 07.2023
Transaction Coordinator
Saward Team- EXP Realty
08.2019 - 06.2022
Receptionist
Real Estate One
05.2017 - 08.2019
Associate in Arts - Arts
Wayne County Community College District
Bachelor's degree - Marketing
Wayne State University